Maher Ibrahim Abo El Maaty

Retail Operations AuditorFull Time

• Job Details:- Assigned the tasks of analyzing sales figures as well as forecasting sales volumes to boost up the profits . - Implement innovative store promotions to achieve the financial objectives of the organization . - focused on management of fashion retail stores ( Dejavu ) encompassing market survey / study , feasibility study per store , definition of marketing and communications business model . - develop & implement strategies aiming retention / enhancement of existing market share . - playing a key role in making decisions regarding stock control as well as managing stock levels . - performing essential functions like interviewing store staff , performance auditing , as well as providing training programs to new retail staff ,, and refreshment sessions for the all in store staff . - The formal company representative and speaker in any of it's official meetings , events or new deal agreements . - working on cost saving issue as one of the major daily tasks to avoid over costed stores budget . - instructing HR department with stores staff inquiries in order to stand on proper in store man power ,main while arranging the needed staff training session in an appropriate timing to market flow . - arranging with Marketing department the needed market materials in accordance to market requirements . - Receiving Customer Service department reports about customers satisfactory level ,and arranging a customers survey program to stand on a sustained market share .

Operations Manager Full Time

• Job Details:- monitoring seven company branches operationally on a daily basis . - insuring that all branches are set with their requested elements in order to achieve a proper store operations . - studying stores sales targets with CEO to set a business plan that meets best sales achievements . - training stores staff on ( customer service - selling skills - punctuality - team spirit - self performance development tools - working smart ) , as well as providing training sessions for stores' staff in ( time management - leadership skills ) - set a brand standard that should be followed to insure proper operations among staff . - searching new locations that match company expansion plan ( as by the end of my role with the company we have had twelve operated branches .

Store Manager Full Time

• Job Details:- Giving maximum follow up for store capacity of stock as well as display merchandise according to brand guide lines to insure that each and piece of stock is been properly displayed . - coaching store staff all technical selling skills and customer service tasks to meet brand standard of performance . - implement a store standard of service that got to be reflected on customers loyalty to the brand in order to maximize customers satisfactions as well as customers data base . - having the store performance according to company's CV guide line in order to insure best sales achievements . - monitoring each and every store staff member to stand on which of them needs to be trained on what task in order to meet requested standard of service . - handling customers complaints in the way that reach customers satisfaction according to brand rules . - communicating with brand team to stand on stock turn over achievements to plan stock capacity storage and points of display to insure best selling opportunities .