Basic Info

Maher Abo El Maaty

More than 15 years

Giza, Egypt

Bachelor's Degree

Senior Management

Work Experience

Retail Operations Auditor at Oxygen Trading Company

Experience Details

Retail Operations Auditor

Operations/Management

Senior Management (e.g. VP, CEO)

- Assigned the tasks of analyzing sales figures as well as forecasting sales volumes to boost up the profits .
- Implement innovative store promotions to achieve the financial objectives of the organization .
- focused on management of fashion retail stores ( Dejavu ) encompassing market survey / study , feasibility study per store , definition of marketing and communications business model .
- develop & implement strategies aiming retention / enhancement of existing market share .
- playing a key role in making decisions regarding stock control as well as managing stock levels .
- performing essential functions like interviewing store staff , performance auditing , as well as providing training programs to new retail staff ,, and refreshment sessions for the all in store staff .
- The formal company representative and speaker in any of it's official meetings , events or new deal agreements .
- working on cost saving issue as one of the major daily tasks to avoid over costed stores budget .
- instructing HR department with stores staff inquiries in order to stand on proper in store man power ,main while arranging the needed staff training session in an appropriate timing to market flow .
- arranging with Marketing department the needed market materials in accordance to market requirements .
- Receiving Customer Service department reports about customers satisfactory level ,and arranging a customers survey program to stand on a sustained market share .


Company Details

Oxygen Trading Company

Cairo, Egypt

101-500 employees

Retail

www.dejavu.sheos.com

Jul 2010 to Jun 2017 (6 years 11 months)
Operations Manager at MOMO mens wear

Experience Details

Operations Manager

Fashion

Senior Management (e.g. VP, CEO)

- monitoring seven company branches operationally on a daily basis .
- insuring that all branches are set with their requested elements in order to achieve a proper store operations .
- studying stores sales targets with CEO to set a business plan that meets best sales achievements .
- training stores staff on ( customer service - selling skills - punctuality - team spirit - self performance development tools - working smart ) , as well as providing training sessions for stores' staff in ( time management - leadership skills )
- set a brand standard that should be followed to insure proper operations among staff .
- searching new locations that match company expansion plan ( as by the end of my role with the company we have had twelve operated branches .


Company Details

MOMO mens wear

Cairo, Egypt

51-100 employees

Apparel and Fashion

not in mind

Mar 2008 to Apr 2010 (2 years 1 month)
Store Manager at Al Shayaa

Experience Details

Store Manager

Sales/Retail

Manager

- Giving maximum follow up for store capacity of stock as well as display merchandise according to brand guide lines to insure that each and piece of stock is been properly displayed .
- coaching store staff all technical selling skills and customer service tasks to meet brand standard of performance .
- implement a store standard of service that got to be reflected on customers loyalty to the brand in order to maximize customers satisfactions as well as customers data base .
- having the store performance according to company's CV guide line in order to insure best sales achievements .
- monitoring each and every store staff member to stand on which of them needs to be trained on what task in order to meet requested standard of service .
- handling customers complaints in the way that reach customers satisfaction according to brand rules .
- communicating with brand team to stand on stock turn over achievements to plan stock capacity storage and points of display to insure best selling opportunities .


Company Details

Al Shayaa (multinational)

Riyadh, Saudi Arabia

More than 1000 employees

Retail

www.alshaya.com

Mar 2004 to Mar 2006 (2 years)
Communications coordinator at Seavin Air Force Services ( Multinational company )

Experience Details

Communications coordinator

Customer Service/Support

Entry Level

- monitoring all company building outer areas together with security sector .
- handling all communications ( land lines - mobile phones - radium radio )
- handling all checking in / out for all company pilots , inspectors as well as guests at any of company sites residences or in the five stars hotels within Egypt map .
- preparing a recreation program for company residence and visitors during off days and holidays .
- handling all emergency incidents that happened either inside or outside.
- communicating with head office in the USA for any farther instructions of ( security codes - cases of emergencies - communications alert situation and standard - as well as being notified by any head company staff members visits to handle booking processes .
- report day to day action report to the communications manager as well as deputy manager of the company .


Company Details

Seavin Air Force Services ( Multinational company ) (multinational)

Cairo, Egypt

More than 1000 employees

Military

not in mind

Feb 1998 to Mar 2004 (6 years 1 month)
Reception Super visor at Moawad national Company for jewelry and watches

Experience Details

Reception Super visor

Manufacturing/Production

Entry Level

- Handling the supervision of the head quarter reception daily operation .
- handling all company communications internal and long distance phone calls .
- maintain , sustain and secure head quarters museum room assigned to receive royal family members coming as a VIP customers of the company .
- controlling all company staff and guest vehicles for internal missions and tours with coordination with maintenance department .
- activating all hotels or company residence accommodations for all new arrival company executives and guests .
- sending and receiving all company parcels and business documentations between company branches .
- monitoring company factories all exit and emergency doors .
- reporting all daily actions to company HR and deputy managers .


Company Details

Moawad national Company for jewelry and watches

Jeddah, Saudi Arabia

More than 1000 employees

Luxury Goods and Jewelry

not in mind

Mar 1992 to Feb 1998 (5 years 11 months)

Achievements


while being in high school ,, i,ve achieved winning the first runner up prize in Table Tennis for the govern rate of Giza ,,, main while as a Musical Team Leader For Al Saidia primary school we have achieved the first prize trophy as the best musical team in the Govern rate ,,,,,,,,,,, also while being in Ain Shams university i,ve achieved the winner trophy for the Table Tennis for the university .

Education

Batchelor"s of commerce in Business

Education Details

Batchelor"s of commerce

Business

Ain Shams University, Egypt

C / Good / 65 - 75%

business administrations - accounting - tax

an English language conversation course at ( London Business Institute ) in Cairo ,, with a final record of ( Excellent )

Ain Shams University
1982 - 1986
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Saidia

Egypt

1981

C / Good / 65 - 75%

- School Music Team Leader . - School basket ball team Captain .

Al Saidia
1981

Certifications

Certificate details

English Conversation

May 1980

97 % out of 100 %

http://Excellent

Not Applicable

London Business Institute In Cairo

i was studying in the level ( B 3 ) ,, and that achievement has nominated me to go for an interview for the having the ( B 4 ) exam ,, and it was done that way ,,

Certificate details

English Conversation

May 1980

97 % out of 100 %

http://Excellent

Not Applicable

London Business Institute In Cairo

i was studying in the level ( B 3 ) ,, and that achievement has nominated me to go for an interview for the having the ( B 4 ) exam ,, and it was done that way ,,

Training and Courses

Training/Course Details

Customer Service - Selling skills - team leading - retail store control

May 2004

Al Shaya training Center ( K.S.A )

while being in Al Shaya company ,, almost all sessions related to in stores operations is been attended .

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Al ShayaaAmerican MoviesAnalyticalApparel And FashionArabicBusinessBusiness DevelopmentBusiness-orientedCommunicationsCommunications CoordinatorCustomer ServiceCustomer Service - Selling Skills - Team Leading - Retail Store ControlCustomers SurveyDaily NewsEnglishEnglish ConversationEntrepreneurFashionFoot BallInnovativeLuxury Goods And JewelryManagementManufacturingMilitaryOperationsOperations ManagerPlannerProductionReception Super VisorRetailRetail Operations AuditorRetail SalesRetail Store AuditingSalesSales AnalyzingSeavin Air Force Services ( Multinational Company )Social MediaSpanishStore ManagerSupportTeam LeadingTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Fields of Expertise

Customers Survey

Customers Survey

: Intermediate

: Medium

:

5-7 years

Retail Sales

Retail Sales

: Intermediate

: High

:

More than 7 years

Retail Store Auditing

Retail Store Auditing

: Intermediate

: High

:

3-5 years

customer service

customer service

: Intermediate

: High

:

More than 7 years

communications

communications

: Intermediate

: High

:

More than 7 years

Training

Training

: Intermediate

: Medium

:

More than 7 years

Sales Analyzing

Sales Analyzing

: Intermediate

: High

:

More than 7 years

Team Leading

Team Leading

: Intermediate

: High

:

More than 7 years

Key Skills

Analytical, Planner, Business-oriented, Innovative, Entrepreneur

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