Maha Sadek

Customer Relation Director Full Time

• Job Details:• Main Activities  Launching the CRM program to communicate with all departments.  Initiative working job process and forms.  Controlling the sales and issuing reports.  Solving customer problems.  Promoting the new projects with creative ideas.  Direct Customer Service team to perform activities concerning client’s affairs, such as: excellent responding to clients inquires, profile information, history...etc.  Responsible for ensuring professional clients relationships and overcome all clients problems.  Lead client relation team to achieve and increase client’s satisfaction and decrease clients complains.  Monitor, measure and develop client relation team performance.  Plan and prepare work schedules and assign client relations team to specific duties.  Provide client relations team with assistance in performing difficult or complicated duties.  Submit reports to the General Manager.  Monitoring client’s reservations and deals.  Monitoring modifications requests to be sent to the technical office.

Chairman's Office Manager Full Time

• Job Details:• Main Tasks :  Responsible for all the customers’ information.  Responsible for the Master list Units (sold – reserved – refund – transfer – delivered.).  Responsible for preparing the contracts & revising the financial terms.  Responsible for the Reservations.  Responsible for the computer system & updating the information (data base information).  Preparing the updating reports (units sold report – units delivered report – daily status report – commission report).  Responsible for re-pricing the units.  Responsible for the filing system.  Responsible for the correspondences (In/Out).  Solving Problems.  Assuring adherence to company policies, procedures and guidelines specified in sales compensation plan.