Basic Info

Muhammad AbdAllah

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Credit Collections Specialist at Vodafone

Experience Details

Credit Collections Specialist

Customer Service/Support, Accounting/Finance

Experienced (Non-Manager)

•Monitor accounts to identify outstanding debts
•Investigate historical data for each debt or bill
•Find and contact clients to ask about their overdue payments
•Take actions to encourage timely debt payments
•Process payments and refunds
•Resolve billing and customer credit issues
•Update account status records and collection efforts
•Report on collection activity and accounts receivable status


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Vodafone.com

Apr 2016 to present (1 year 9 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting , Business Administration , English

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology, Egypt

C / Good / 65 - 75%

I studied 40 subjects the like Accounting, Management, Human Behavior, Cost Accounting, printing, Financing, math,...

N/A

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology
2011 - 2015
High School - Other

High School Details

Other

Khatem El-Morsalen

Egypt

2011

B / Very Good / 75 - 85%

N/A

Khatem El-Morsalen
2011

Certifications

GUPCO.
Sep 2013

Certificate details

GUPCO.

Sep 2013

N/A

N/A

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N/A

Certificate details

Vodafone Recognition

Aug 2016

N/A

N/A

N/A

N/A

Certificate details

1st Rank Management Performance Vodafone

Sep 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Materials & Contracts Dept.

Sep 2013

Gulf of Suez Petroleum Company

N/A

Training/Course Details

Exploring English language and culture

Mar 2016

British council

N/A

Training/Course Details

THE INTERNET OF THINGS

Feb 2016

King's College London

N/A

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

1st Rank Management Performance VodafoneAccountingAdaptiveAdministration AssistingArabicBusiness AdministrationCommunicatorCredit Collections SpecialistCustomer ServiceCustomer SupportEnglishExploring English Language And CultureFinanceFitnessFlexibleGUPCO.Hard WorkerInsuranceInternetKite BoardingMaterials & Contracts Dept.Microsoft WordOnline LearningOrganizerReadingResearchRunningSalesSocial MediaSupportTHE INTERNET OF THINGSTeam PlayerTelecommunicationsVodafoneVodafone Recognition

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Social Media

Social Media

: Advanced

: High

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Intermediate

: Medium

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Support

Customer Support

: Intermediate

: Extreme - I love it!

:

1-3 years

Administration Assisting

Administration Assisting

: Intermediate

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Organizer, Flexible / Adaptive, Team Player

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