Maha Koutb

Data Managment and operation Control Assistant SupervisorFull Time

• Job Details:Gathered and analyzed operational data to identify key areas for improvement, achieving a 10% boost in process accuracy وincreasing from 85% to 95%. • Developed and maintained data- reports and dashboards for daily, monthly, and yearly performance analysis, providing insights to clients and top management. • Utilized data to plan and optimize maintenance strategies, contributing to more efficient resource allocation and operational workflows. • Performed ad hoc analyses to support decision-making and provide actionable insights when needed, addressing specific business challenges. • Led data-driven decision-making for remote container repair operations, ensuring high quality standards and timely execution through monitoring and analysis. • Coordinated and supervised maintenance teams across multiple service locations, using data insights to improve daily operational efficiency and reporting. SHIP & CREW | Jul 2019 – Jan 2024 • Managed reefer operation data, generated reports, and analyzed performance data. • Monitored container repairs and PTI, ensuring timely completion and quality standards. • Managed and controlled container stock at different locations to cover clients’ orders and avoid shortages. • Developed a system that improved communication between service teams and clients, boosting service quality from 70% to 98%.