Basic Info

Maha Sayed

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Administrator at Al ahly medical company

Experience Details

Administrator

Administration

Experienced (Non-Manager)

I've been working as administrator at the approvals department, where I am helping
customers to get their medical approvals within service level agreement (SLA) by
assessing approval requests, verifying client details on data base, handling approval
requests to the responsible doctor, following up operation cycle to ensure delivery of
the medical unit response within SLA, Itemized approval request data entry on data
base, coordinating with call center agents to ensure customer sataisfaction and
completing the operation cycle by sending the approval response via fax or E.mail .


Company Details

Al ahly medical company

Cairo, Egypt

101-500 employees

Medical Devices and Supplies

N/A

Dec 2015 to present (1 year)
Telemarketing agent at Vodafone

Experience Details

Telemarketing agent

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

www.vodafone.com.eg/

Jan 2012 to Jul 2012 (6 months)
Call Center at Royal Lab

Experience Details

Call Center

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Royal Lab

Cairo, Egypt

501-1000 employees

Healthcare and Medical Services

http://www.royal-lab.net/

Jan 2011 to Jan 2012 (1 year)
Receptionist at Royal Lab

Experience Details

Receptionist

Customer Service/Support, Hospitality/Hotels/Food Services, Medical/Healthcare

Experienced (Non-Manager)

N/A


Company Details

Royal Lab

Cairo, Egypt

501-1000 employees

Healthcare and Medical Services

http://www.royal-lab.net/

Jan 2010 to Jan 2011 (1 year)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amir El Gyoish

Egypt

2006

C / Good / 65 - 75%

N/A

Amir El Gyoish
2006

Certifications

Certificate details

International Computer Driving Licence

Sep 2010

N/A

N/A

N/A

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdmin AssistantAdministrationAdministratorArabicCall CenterCommunicationsCreativeCustomer ServiceEnglishEnglish SongsFashionFlexibleFood ServicesHard WorkingHealthcare And Medical ServicesHospitalityInternational Computer Driving LicenceInternetLawListening MusicMaking New FriendsMarketingMedicalMedical Devices And SuppliesMeet New PeopleMicrosoft ExcelMicrosoft WordOracleOrganizerOutlookPersistentPractice English LanguagePublic RelationReadingReceptionistSocialSupportTelecommunicationsTelemarketing AgentVodafone

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Outlook

Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: High

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Oracle

Oracle

: Little knowledge

: High

:

Less than 1 year

Fields of Expertise

Call Center

Call Center

: Expert

: Extreme - I love it!

:

1-3 years

admin assistant

admin assistant

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Public Relation

Public Relation

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Creative, Organizer, Flexible / Adaptive, Persistent, Social

Online Presence

https://www.facebook.com/maha.a.sayed1

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