Basic Info

Maha Hamed

1 year

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

English Instructor at SYE community

Experience Details

English Instructor

Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

SYE community

Cairo, Egypt

101-500 employees

Education

N/A

Jul 2017 to present (5 months)
Head Teacher at Masters Language School

Experience Details

Head Teacher

Education/Teaching

Experienced (Non-Manager)

N/A


Company Details

Masters Language School

Egypt

More than 1000 employees

Education

N/A

Jul 2016 to Mar 2017 (8 months)
Customer Service Representative at Vodafone

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

The Customer service representative listens and responds to customers' needs and complaints and do the extra mile of effort to get the customers' satisfaction.
the skills of CS representative are:
must be patient and tolerant
not taking anything of his job as personal
smart enough to get customers' trust
hard working and flexible
got the spirit of a team worker.


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Jan 2013 to Sep 2013 (8 months)
Project's Volunteer (volunteer) at Sonaa Alhayat

Experience Details

Project's Volunteer (volunteer)

Education/Teaching, Training/Instructor

Entry Level

Sonaa Alhayat is a non-profit organization aims to serve humanity in different shapes. The head center was based in Syria and the main branch is based in Egypt. I had the honour to experience the beauty of being an active member in the society by joining Sonaa Alhayat in one of it's greatest project which aims to educate half a million illiterates around Egypt. We started the project by visiting the less cities and districts around Egypt that receive governmental caremail such as; Shebin elkam, almonfeya. Wwe tried there to illuminate people with the importance of education and hoe it changes lives. We also announced the opportunity of opening educational classes there and we collected names of those who are interested. This project lasted for several months.


Company Details

Sonaa Alhayat

Cairo, Egypt

N/A

Non-Profit Organizations

N/A

May 2012 to Dec 2012 (7 months)

Education

Bachelor's Degree in Faculty Of Arts, English department

Education Details

Bachelor's Degree

Faculty Of Arts, English department

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Huda Sharaawy language school

Egypt

2008

B / Very Good / 75 - 85%

N/A

Huda Sharaawy language school
2008

Certifications

TOEFL
Jun 2012

Certificate details

TOEFL

Jun 2012

600 out of 677

N/A

N/A

Cairo University

N/A

Certificate details

English Written Proficiency Test ( EWPT)

Nov 2012

level 9 out of 12 levels

N/A

N/A

The American University

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCreativeCustomer ServiceCustomer Service RepresentativeEducationEnglishEnglish InstructorEnglish Written Proficiency Test ( EWPT)Faculty Of Arts, English DepartmentFrenchHandles StressHard WorkerHead TeacherNon-Profit OrganizationsProject's VolunteerSocialSupportTOEFLTeachingTeam PlayerTechnical AnalysisTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Fields of Expertise

technical analysis

technical analysis

: Advanced

: Medium

:

Less than 1 year

Teaching

Teaching

: Advanced

: Medium

:

1-3 years

Key Skills

Hard worker, Creative, Social, Handles Stress, Team Player

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