Maha Oraby

Customer Account Manager

• Job Details:act as the main point of contact for clients and ensuring client satisfaction. source and qualify candidates to match project and client requirements using lead generation and database management techniques. promote services to existing clients, driving business development. analyze client data and industry trends to optimize sourcing strategies and improve recruitment outcomes.

cross-cultural facilitator

• Job Details:facilitated diverse groups in dialogue sessions, supporting talent development through cross-cultural communication training. coordinated program scheduling, participant onboarding, and administrative tasks to ensure smooth program delivery. developed engagement strategies and performance assessments to measure participant growth and program success. applied conflict resolution and active listening skills to manage group dynamics and foster inclusive environments.

mena project coordination specialist

• Job Details:supported recruitment efforts by sourcing skilled translators and freelancers to meet project demands. coordinated day-to-day project activities between internal teams and external talent, ensuring timely project delivery. applied quality assurance and project management practices to maintain high deliverable standards and meet deadlines. conducted translator performance evaluations and provided feedback for continuous improvement.