Maged Habib Youssef

Zone ManagerFull Time

• Job Details:Hire, manage, and develop a team of 70-100 employees as sales agents, station leaders, and subcontractors. • Supervise the performance of the teams against organizational, departmental, station, and individual objectives. • Meet customer experience KPI’s in stations and sales KPI’s. • Provide excellent customer satisfaction by operating services as per Company policy. • Participate in the testing and commissioning of the station equipment. • Develop and attend tests to ensure station equipment meets customer service requirements. • Continuously improve customer service experience through innovative thinking and engaged employees. • Monitor the Subcontractors KPI’s and ensure the compliance of the contractual terms. • Implementation and positioning of the Human resources in case of necessity. • Provide daily reports with the daily activities to the Line manager. SAFETY ISSUES • Comply with the rule book and all relevant safety procedures and processes and enforce them to all relevant in-house staff or subcontractors, • Review, contribute to and have a full understanding of all safety critical procedures. • Promote a positive Safety culture within the workplace and attend any Safety related meetings/briefings as required within the Job role. • Comply with the requirements of the Company Safety Policy and Safety Management System. • Submission of Hazard observations in accordance with Hazard observation reporting guidelines • Ensure that all potential risks that may come from performed activities are identified, mitigated, and ensure that employees, contractors, and visitors are aware of safety procedures and any relevant legislation. • Consider the safety of other personnel who may be affected by their acts or missions. • Be mindful that Safety, Security, and the environment are everyone’s responsibility and as such. All staff members are accountable for reporting and intervening in Safety, Security, and Environmental violations. • Incidents and accidents management.

Area managerFull Time

• Job Details:Setting sales targets Maximising sales and profitability Providing your team with a stimulating and supportive environment Maintaining and increasing standards of customer service Driving team performance Controlling the training and development of your staff

Branch managerFull Time