Maged Fawzy Kamel

Technical Support Manager at Best Buy

Zaytoun, Cairo, Egypt

Best Buy

Jun 2002 - Present -23 yrs, 1 month

Egypt , Cairo

Job Details:Administrate and configure network hardware include Servers (Dell– Compaq–HP), switches, routers, cabling and wireless devices and Windows Server. • Technical support team manager provides high quality business-related services to customers and business partners in the areas of Technical Support. • Plan, design and configure Pilot projects for Network ,San & servers solutions. • Provide video editing solutions (Final Cut, Adobe Premiere). • Conduct presentations and seminars to introduce new solutions & new products. • Large Account responsibilities (AUC, GUC, Media Production City, Armed Force, Al-Ahram News Paper, El Gomhoria Newspaper, Bibliotheca Alexandrina, ... Etc). • Leading and evaluating a team of senior and junior software & hardware engineers.

Dec 1992 - May 2002 -9 yrs, 5 months

Oman , Muscat

Job Details:Supervised computer engineers team in the support department. Setup, configured & troubleshot PC & Mac for large accounts. Lead various training sessions to introduce various software packages. Database programmer with visual Fox Pro, Access. Designed and developed web sites.

Bachelor of Science in Computer Science in Computer Science
Menoufia University
Jan 1986 - Jan 1991 - 5 yr
High School - Thanaweya Amma
El Koba El Thanawia
Jan 1986