MM

Maged Mohamed

Call Center Agent

Egypt

Work Experience

  • Call Center Agent

    Nielsen Company

    Jan 2021 - Dec 2021 -11 months

    Egypt

    • Job Details:Handled customer inquiries, assisted with product setup, collaborated with departments to resolve complaints, managed customer accounts, and implemented feedback to improve processes.

  • Package Handler

    Helio Bisan Gasket Factory

    Jan 2020 - Dec 2020 -11 months

    Egypt

    • Job Details:Packaged and shipped customer orders with 100% accuracy and efficiency, utilized barcode scanning equipment, enforced safety regulations, and ensured quality assurance.

  • Actor

    Art Agency Media

    Jan 2019 - Dec 2019 -11 months

    Egypt

    • Job Details:Performed in multiple skits in a popular advertisement and cast in many short films and video clips.

  • Actor

    Rotana Studios

    Jan 2018 - Dec 2018 -11 months

    Egypt

    • Job Details:Successfully completed a role in a production of the Arabic movie ‘Elbadla’ with the great superstar Tamer Hosny.

    • Education

    • Bachelor's Degree in Social Work

      Helwan University

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    • Creativity
    • Customer Service
    • Adaptability
    • Communication
    • Teamwork
    • Work Ethic
    • sales skills

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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