Maged Salah Mohamed

Director of Development & New OpeningsFull Time

• Job Details:In operating Hotels • Evaluate, discuss & upgrade Operation, Financial performance, Quality, Manning, Marketing & Classifications in a monthly meeting with all GM’s to monitor the performance of the Hotel. • Work closely with the marketing team and identify competition and make sure our hotels at least perform according to the market condition (if not exceeding). • Manage and consolidate yearly budget with them team and identify the new targets for each hotel & divisions specially Sales & Marketing. • Follow up with the guest satisfaction program and the online feedback from sites like booking and all online booking engines, identify gaps and do what it takes to get good guest feedback results. In new Openings • Start with creating a committee to agree on the design concept of all facilities of the hotel to make sure it meets with the hotel classifications, target market segment. • Follow up with the contractors to make sure we receive the same product as the chosen design. • Prepare the pre-opening budget with team (Manning, Operation & Technical. • Prepare the soft-opening budget. • Participate in the training and create a nice environment for the employees to make sure we all celebrate the opening of the new hotel • Interview the division heads to make sure we have the right talents

Director of Operations & Business developmentFull Time

• Job Details: Worked closely with all operating divisions and perform periodic operational reviews to assist the team in achieving the planned goals.  Meet more often with guests especially the regular ones to listen to their feedback and monitor the customer (guest) satisfaction program and present/communicate the same to all division heads.  Focused Revenue Managment systems to increase the RevPar growth and guarantee the hotel fair share in the market.  Maintain operation efficiency and trying to have a dynamic cost system to help dealing with the seasonality. (Through outsourcing contracts for some services)  Assist the team in consolidating the yearly budget.  Meet weekly with all department heads to discuss their requirements to deliver the required service quality and financial return.  Responsible for overseeing portfolio projects, including the implementation of revenue−enhancement programs, Quality, rates/pricing analyses, monitoring labor productivity, market trends, and identifying profit improvements.  Monitor the business performance in comparison to the market and competition performance through the specific hospitality tools like STR.  Make presentations to company executives and management teams to highlight business and marketing opportunities and display the results of new strategies.  Meet frequently with the director of Sales and marketing to make sure the hotel is in line with the sales strategies and ensure that the top line is enough to run healthy business while achieving the planed profitability.  Work closely with the HR director to monitor the labor performance and find ways to increase the efficiency.  Attracted and created a very good team of Talents to achieve the main goals agreed on the business plan.

Hospitality Expert / ConsultantFull Time

• Job Details:Managing luxury and mid-range Hospitality Assets owned by the government and operated by the major international operators like Marriott Int. & IHG, plan, implement and manage projects aim to develop and renovate those products, work with the operators to audit the performance of those hotels (Financial Performance & Service Quality), assist the owner and the operator to maintain the asset in good condition and ready to generate more profit, plan for renovations and clarify owner priorities while clearing the views between owner and management companies. meet more often with hotels Managment to follow up with their business plan progress, monitor the market to make sure our hotels are taking the market fair share (RGI).  Plan the development of the asset and lead the team to prepare for the projects until the start of the implementation phase.  Manage the project (from the owner side) and insure the efficiency and quality of deliverables.  Meet with hotels management companies more often to make sure both sides are in agreement of the main objectives.  Review and analyze the financial results and review the performance through the proper marketing and revenue management tools such as STAR reports from STR, forecasting and profit & loss statements.  Monthly reviews with the Managment team in the hotel through OwnCo meetings in order to discuss monthly data and the strategies to improve performance.  Visit all assets for inspection purpose and monitor the physical condition of the assets.  Plan with the operator the strategies aiming for developing and implementing value enhancement.  Review the FLS status (fire & life safety) and ensuring that all assets running risk free.  Plan for major renovations / projects and follow up with projects to make sure the implementation meets the timeline and cost.  Arrange a monthly meeting with the individual operators (hotel managers) to clarify the owner priorities and to listen for challenges they face in the operation.