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Magdy Kamel

Determined , Lead by example

Cairo, Egypt

Work Experience

  • Regional Corporate Accounts Manager Full Time

    Mamiba care

    May 2017 - Present -8 yrs, 2 months

    Egypt

    • General Manager Internship

      Hilton International Hotels

      Feb 2016 - May 2017 -1 yr, 3 months

      United Kingdom , London

      • Job Details:Hilton Alger Hotel -Luxury 5 stars hotel with 410 rooms and 14 banqueting rooms Feb 2016 May 2017 Re designing the hotel salary structure according to the Hilton International Standard . Recruit and built new management team that has achieved a very strong results in short period of time . Introducing a robust Sales Strategy action plan to compete in the market which led to achieving ADR $169 vs $137, revenue of $16,000,000 VS $13,600,000 YTD 2016 , $ 200,000 revenue increase monthly vs budget . Introducing big local and international corporate accounts , such as Air France , Air Emirates , Nokia and Siemens . Setting up the hotel renovation and closing down plan.
    • Director of Operations Full Time

      Marriott International Hotels

      Dec 2014 - Feb 2016 -1 yr, 2 months

      United Kingdom , London

      • Job Details:Marriott Constantine Hotel - Luxury 5 stars hotel with 180 rooms plus 12 banqueting rooms Dec 2014 –Feb 2016 Assisted general manager with all aspects of general management, property management, P&L and customer relations. Assisted in implementation of customer loyalty program that increased the costumer satisfaction survey to be ranked the 3rd best hotel in the Middle East and Africa region 2016. Achieving 92% in the Marriott Brand Standard Audit in 2016 – first audit . Receiving the Best kitchen and Housekeeping departments certificate world wide in 2016. Setting up the pre-opening budget with the General Manager , deciding the hotel 5- SU, ordering, receiving, storing and distribution, planning the recruitment and salary plan. Setting up the hotel Security system and hotel net work , the property operation system and the local standard procedures . Determine the restaurant concepts and step of services . Determine and obtain all the hotel licenses .
    • Room Operations Manager Full Time

      Marriott International

      Jun 2010 - Dec 2014 -4 yrs, 6 months

      United Kingdom , London

      • Job Details:Renaissance London Heathrow Hotel - Luxury 4 stars hotel with 718 rooms plus 28 banqueting rooms Responsible for overall hotel operations in the absence of General Manager Managing & drastically improving costumer loyalty program 76.3 % VS 33% in 2010 VS 2009 . Increase YTD RevPAR by1% through robust up-selling scheme in 2011 Manager of the year award 2010 . Setting up the Hotel renovation plan with the General Manager .
    • Education

      • Tourism and Hotel Management in Tourism

        faculty of tourism and hotel management

        Jan 1996 - Jan 1999 - 3 yr

      • High School - Thanaweya Amma

        Holly School

        Jan 1996 

      Achievements

      Exceptional ability to identify and resolve problems in timely manner. Marriott International Worldwide nomination for the best Housekeeping and Kitchen departments in 2016. Ranked number 2 in the UK , Middles East and Africa region for Costumer Satisfaction Survey 2009 – 2011. Ranked number 3 in the Middle East and Africa region for Costumer Satisfaction Survey in 2015-2016 . Ranked number 1 in the UK - Marriott Brand Standard 2009 . 3 International hotel openings and 2 renovations with Marriott and Hilton International Hotels . Proven ability to build productive teams that deliver exceptional guest service . Unique ability to identify and implement cost saving measures . 14 year track record of meeting all budget and revenue projections . 18 year of solid tracking records working for Marriott and Hilton International , UK and international experiences . Opera and Micros expert .

      Skills

      • Hotel Management
      • Hotel Opening
      • Budget and P&L critique
      • Training
      • Microsoft Office
      • Operation For Premier Inn
      • Fidelio
      • marsha
      • one yield
      • IT

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate
      • Italian

        Intermediate

      Training & Certifications

      • Hilton International Brand Training

        Hilton International ·2016
      • Restaurant and Bar Event work shop

        Marriott International ·2014
      • Navigating through the change

        Marriott International ·2013
      • Train the trainer

        Marriott International ·2012
      • Developing you developing the other

        Marriott International ·2011
      • Developing you developing the other

        Marriott International ·2011
      • Revenue maximization training

        Marriott International ·2011
      • Managing the business priorities

        Marriott International ·2010
      • 7 habits of highly Effective people

        Marriott International ·2009
      • Conference and banqueting event work shop

        Marriott International ·2008
      • Foundation of Leadership

        Marriott International ·2006
      • Impact of Leadership

        Marriott International ·2005
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