Maen Haddad

Global Logistics Analytics Manager

• Job Details:Crafted and orchestrated a robust logistics policy for the global logistics function, strategically streamlining operations, optimizing efficiency, and ensuring compliance regulations and industry best practices. Created an optimized template that incorporates standard routines and a cover sheet for documenting and training records, resulting in enhanced efficiency and consistency in the company's step process. Designed an innovative template for developing standard operating procedures (SOPs) for our global logistics function, which will boost operational efficiency and provide increased transparency and accountability throughout the entire process. Established a centralized digital storage system for the logistics division in all countries and provided comprehensive training and access to all team members, leading to a streamlined logistics operation. Successfully implemented a global report that consolidates container volume data from all Al Dahra countries, regardless of destination, demonstrating the ability to effectively manage and analyze data from diverse sources.

Senior Supply Chain Analyst & Supply Chain Project Lead

• Job Details:Significantly improved supply chain efficiencies by streamlining and standardizing the order management process, leading to 0% entry errors and a 25% reduction in customers' blocked orders through continuous review of customer-specific financial reports. Played a key role in minimizing waste throughout the e2e order to cash process flow and led an automation project that boosted the percentage of automated orders in Kuwait and UAE by 50%. Established SOPs for capturing, creating, and registering all customer requests on SAP and defined criteria for master data cleansing, which aligned customer data with Nestlé's standards, resulting in reduced analysis time and greater reporting accuracy.

Customer Service Executive – Supply Chain

• Job Details:Achieved a significant reduction in failures, costs, and redeliveries by cleansing prices for all automated customers, covering nearly 120 stores. Senior management appointee as a development champion to conduct operational knowledge transfer to new joiners across Middle East markets. Led the order automation project across the OPC, increasing overall automation percentage in Bahrain from 47% to 85%.