Basic Info

Mohamed Mahmoud

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Trainee at PricewaterhouseCoopers(PwC)

Experience Details

Trainee

Accounting/Finance

Entry Level

- Performing various Tax services for clients in different industries, review the analysis and documents necessary for the tax inspection.
- Attending corporate and payroll tax inspection.
- Handling tax assignments at client’s premises.
- Preparing and reviewing the employees’ annual and monthly payroll tax reconciliation,
- Assisting in preparing reports


Company Details

PricewaterhouseCoopers(PwC) (multinational)

Cairo, Egypt

N/A

Accounting and Auditing Services

www.pwc.com

Feb 2014 to present (2 years 10 months)
Payroll Admin at Ericsson Egypt Limited

Experience Details

Payroll Admin

Human Resources

Experienced (Non-Manager)

- Member of Ericsson HR Team, Reporting to Head of HR Generalist.
- Payroll Monthly Calculations such as (Overtime Calculation, payroll changes, deductions, social insurance and Allowances)
- Processing Payroll change forms which include changes in all allowances. - Revising the payroll and the employment documents.
- Establish and manage contract renewal and files completing projects to ensure that files are aligned with labor office requirements.
-Provide data for and prepare management information reports as and when required
- Follow salary cashing \Bank transfers procedures (payroll system).
- Preparing contracts & Follow up on new hires.


Company Details

Ericsson Egypt Limited (multinational)

Giza, 6 October, Egypt

N/A

Telecommunications

N/A

Feb 2014 to Feb 2015 (1 year)
Customer Care Representative at Raya Distribution Company

Experience Details

Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

- Handling and resolve customer complaints dealing directly with customers face to face
- Provide customers with detailed information about products and services - Building trust with the customer
- Manage customer accounts
- Sell product and place customer orders in computer system
- servicing customer in any technical issue
- Working under target pressure (for achieving a target)
- Submit all needed reports when needed to the concerned parties


Company Details

Raya Distribution Company (multinational)

Giza, Dokki, Egypt

N/A

Electronics and Semiconductors

N/A

Jan 2013 to Oct 2013 (9 months)
Customer Care Advisor at Orbit Showtime Network(OSN)

Experience Details

Customer Care Advisor

Customer Service/Support

Entry Level

- Servicing the customers in any billing query
- working under target pressure (for upgrades)
- Handling the feedback e mails from the customers by analyzing ,replay and follow up with the customers till solving mentioned problems
- Sell product and place customer orders in computer system
- Assist the customer in Renewing and reinstating the subscription


Company Details

Orbit Showtime Network(OSN) (multinational)

Giza, 6 October, Egypt

N/A

Entertainment

N/A

Mar 2011 to Aug 2011 (5 months)

Education

Bachelor's Degree in Finance and Investment

Education Details

Bachelor's Degree

Finance and Investment

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Manar Islamic Language school

Egypt

2005

C / Good / 65 - 75%

N/A

Manar Islamic Language school
2005

Training and Courses

Banking at NSGB
Aug 2008

Training/Course Details

Banking

Aug 2008

NSGB

N/A

Banking at NSGB
Aug 2009

Training/Course Details

Banking

Aug 2009

NSGB

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesArabicBankingCustomer Care AdvisorCustomer Care RepresentativeCustomer ServiceElectronics And SemiconductorsEnglishEntertainmentEricsson Egypt LimitedFinanceFinance And InvestmentHard WorkerHuman ResourcesInsuranceInternetMicrosoft OfficeNegotiatorOrbit Showtime Network(OSN)Payroll AdminPricewaterhouseCoopers(PwC)Problem SolverRaya Distribution CompanySocialSupportTeam PlayerTelecommunicationsTrainee

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Negotiator, Problem Solver, Social, Team Player

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