Basic Info

Mahmoud Zaki

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing Manager at Gulf Asset

Experience Details

Marketing Manager

Marketing/PR/Advertising , Sales/Retail

Manager

monitor the consultants and improve there sales skills and quality to help them to achieve their targets , also train the new comers


Company Details

Gulf Asset (multinational)

Cairo, Egypt

51-100 employees

Capital Markets

www.gulfbrokers.ae

Jun 2017 to present (7 months)
Call Center Agent at Etisalat

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.etisalat.eg

Oct 2016 to Jul 2017 (9 months)
Export coordinator at Chemlinkeg

Experience Details

Export coordinator

Sales/Retail, Customer Service/Support, Analyst/Research

Entry Level

As middlemen,
During the course of the day, i may negotiate with a variety of people, such as shippers, agents and vendors.
dealing with customers.

Assist vendors with preparation of commercial documents for first sale (international) transactions. Assemble details (document requirements, routing instructions, tariff codes, etc.) for first sale orders and furnish to vendors. Review final documents.
 Monitor shipments and Customs clearance. Communicate status, delays to appropriate parties. Resolve shipment issues, and possess the ability to determine when to elevate to management for resolution.
 Maintain Import and Export document files in accordance with Federal regulations and Company policy.
 Perform Administrative tasks: copying, filing, faxing, scanning.


Company Details

Chemlinkeg

Giza, Egypt

11-50 employees

Import and Export

www.chemlinkeg.com

Jun 2013 to Jan 2016 (2 years 7 months)

Achievements


i have a achieved in university final project the highest grade ( Excellent )

Education

business administration in business administration

Education Details

business administration

business administration, marketing, planning

Akhbar elyoum Academy, Egypt

C / Good / 65 - 75%

accounting marketing planning office automation manamgment

N/A

Akhbar elyoum Academy
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elsaidia elthanwaya baneen

Egypt

2006

B / Very Good / 75 - 85%

N/A

elsaidia elthanwaya baneen
2006

Certifications

Certificate details

bachelor degree

Jul 2012

69.3% out of 100%

N/A

N/A

Akhbar Elyom Academy

N/A

Training and Courses

Training/Course Details

Quality Assurance

Jan 2014

Eltreak Company

N/A

Training/Course Details

Accounting

Aug 2013

Mohammed Ali Acc Office

N/A

Jobseeker photo

Profile Skills and Keywords

AccountingAdobe PhotoshopArabicBachelor DegreeBusiness AdministrationBusiness DevelopmentBusiness PlanningCall Center AgentCapital MarketsCommunicationCommunicatorComputer SkillsCoordinatingCustomer CareCustomer ServiceEnglishEtisalatExport CoordinatorExportingFootballFreehand DrawingGraphic DesignGulf AssetImport And ExportImportingInternet SearchMarketingMarketing ManagerMicrosoft OfficeMicrosoft OutlookMicrosoft WindowsNegotiatorNetworksPlanningQuality AssuranceResearchRetailSalesSocialSportsSupportSupportiveSwimmingTeam PlayerTelecommunicationsTennisTraviling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: Medium

:

1-3 years

Fields of Expertise

coordinating

coordinating

: Expert

: Extreme - I love it!

:

1-3 years

communication

communication

: Expert

: Extreme - I love it!

:

5-7 years

exporting

exporting

: Expert

: Extreme - I love it!

:

3-5 years

importing

importing

: Expert

: Extreme - I love it!

:

3-5 years

sales

sales

: Expert

: Extreme - I love it!

:

3-5 years

Freehand Drawing

Freehand Drawing

: Advanced

: High

:

More than 7 years

customer care

customer care

: Advanced

: Extreme - I love it!

:

1-3 years

marketing

marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Graphic Design

Graphic Design

: Intermediate

: Medium

:

1-3 years

Business Planning

Business Planning

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Networks

Networks

: Beginner

: Medium

:

Less than 1 year

Accounting

Accounting

: Little knowledge

: Little

:

Less than 1 year

Key Skills

Communicator, Negotiator, Social, Team Player, Supportive

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