Basic Info

Mahmoud Abd El-Fattah

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Assistant Facility Manager at Integrated Facility Management Company ( Bilfinger )

Experience Details

Assistant Facility Manager

Administration, Customer Service/Support

Experienced (Non-Manager)

1- Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
2- Implement the service level agreement ( SLA ).
3- Follow up and make sure that the daily operations ( Vending, help desk, response, moving, housekeeping and mail ) are performed correctly.
4- Follow up the energy management programs to maximize energy efficiency.
5-Coordination between the departments of the project.
6-Assist in the daily management of the project.
7-Monitor the implementation of the Action Plans in deadlines.
8-Administrative affairs and staff's attendees.
9-Assist external project manager as required and act as a day-to-day liaison.
10-Attend meetings and Compile, transcribe, and distribute minutes of meetings.
11-Space management.


Company Details

Integrated Facility Management Company ( Bilfinger ) (multinational)

Cairo, Egypt

101-500 employees

FMCG

www.fm.bilfinger.com

Nov 2013 to present (3 years 1 month)
Project Assistant at DELAWAR FACILITY MANAGEMENT CO.

Experience Details

Project Assistant

Administration

Experienced (Non-Manager)

1- Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
2- Implement the service level agreement ( SLA ).
3- Follow up and make sure that the daily operations ( Vending, help desk, response, moving, housekeeping and mail ) are performed correctly.
4- Follow up the energy management programs to maximize energy efficiency.
5-Coordination between the departments of the project.
6-Assist in the daily management of the project.
7-Monitor the implementation of the Action Plans in deadlines.
8-Administrative affairs and staff's attendees.
9-Assist external project manager as required and act as a day-to-day liaison.
10-Attend meetings and Compile, transcribe, and distribute minutes of meetings.
11-Space management.


Company Details

DELAWAR FACILITY MANAGEMENT CO.

Cairo, Egypt

101-500 employees

Business Services - Other

www.dfmco.net

Jan 2010 to Oct 2013 (3 years 9 months)
General Administrator at DELAWAR FACILITY MANAGEMENT CO.

Experience Details

General Administrator

Administration

Experienced (Non-Manager)

 Administrative affairs.
 Accountant.
 Follow up the purchasing order.
 Dealing with government agencies and utilities (Rent –Electricity).
 Space management.


Company Details

DELAWAR FACILITY MANAGEMENT CO.

Cairo, Egypt

101-500 employees

Business Services - Other

www.dfmco.net

Jan 2010 to Jan 2011 (1 year)
Supervisor of IBM (kasr El-Nile branch). at DELAWAR FACILITY MANAGEMENT CO.

Experience Details

Supervisor of IBM (kasr El-Nile branch).

Administration

Entry Level

 Administrative affairs.
 Help Desk.
 The Attendance.
 Follow up for security and housekeeping staff.


Company Details

DELAWAR FACILITY MANAGEMENT CO.

Cairo, Egypt

101-500 employees

Business Services - Other

www.dfmco.net

Feb 2008 to Jan 2010 (1 year 11 months)
Lawyer at Private

Experience Details

Lawyer

Legal

Entry Level

 Follow-up cases in the courts and litigate.
 Review of contracts
 Administrative affairs.


Company Details

Private

Cairo, Egypt

1-10 employees

Legal Services

N/A

Jan 2006 to Feb 2008 (2 years 1 month)
Lawyer in the management of legal affairs and administrative. at Ali El-Din Company for Real Estate

Experience Details

Lawyer in the management of legal affairs and administrative.

Legal, Administration

Entry Level

 Follow-up cases in the courts and litigate.
 Review of contracts.
 Administrative affairs.


Company Details

Ali El-Din Company for Real Estate

Giza, Egypt

51-100 employees

Real Estate/Property Management

N/A

Jan 2005 to Jan 2006 (1 year)

Education

BA in Law

Education Details

BA

Law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2009 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abuo Bakr Sporting

Egypt

1998

B / Very Good / 75 - 85%

N/A

Abuo Bakr Sporting
1998

Training and Courses

Training/Course Details

English & Computer

Dec 2004

ministry of manpower and immigration

N/A

Training/Course Details

English

Aug 2010

armed forces institute of language

N/A

Training/Course Details

Facility management

Dec 2011

HSG Zander Company

(Security – space management – healthy and safety- Help Desk- filling system).

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe PhotoshopArabicAssistant Facility ManagerBusiness Services - OtherComputerCreativeCustomer ServiceEnglishEnglish & ComputerFMCGFacility ManagementFootballGeneral AdministratorHard WorkerIntegrated Facility Management Company ( Bilfinger )InternetLawLawyerLawyer In The Management Of Legal Affairs And Administrative.LegalLegal ServicesMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOrganizerProject AssistantProperty ManagementReal EstateSocialSupervisor Of IBM (kasr El-Nile Branch).SupportTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Project Assistant

Project Assistant

: Advanced

: Extreme - I love it!

:

1-3 years

General Administrator

General Administrator

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Organizer, Social, Team Player

Online Presence

https://www.linkedin.com/in/mahmoud-abdel-el-aziz-95114a57?trk=hp-identity-namehttps://www.facebook.com/elhdjihttps://twitter.com/abdel_aaziz

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