Basic Info

Mohamed Ibrahim

More than 15 years

Giza, Egypt

Master's Degree

Senior Management

Work Experience

General manager at BRC for restaurant management - O Grill

Experience Details

General manager

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

BRC for restaurant management - O Grill

Cairo, Egypt

51-100 employees

Food Services/Restaurants/Catering

N/A

Sep 2017 to present (1 month)
Operation Director at El Thoria For restaurant management

Experience Details

Operation Director

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

Set plans to maintain excellent levels of internal and external customer service
Set Long term plans for the operation department in participation with G.M and CEO
Set short term plans for the operation department and coordinate work with operation manager, production manager, H.D manager, and quality and training
Check the operation staff against the product and service standard as manuals
Responsible for managing the whole operations of the company production and outlets and quality activities.
Develop and implement and monitor the Operation process of all company activities(production- stores- delivery-quality)
Supervise all Hygiene, health and safety roles.
Maintain food cost in all operation areas and maintain the profit margins
Controlling of food beverage direct cost and labor cost.
Managing all activities related to the catering events.
Participate in designing menus for special events.
Review and approve all service and production manual
Set goals and plans to prioritize, organize, and accomplish work.
Responsible for setting products specs and quality requirements and products development plans
Negotiate supplier arrangements for food products.
Improves service and product standard by setting the needed training program for the production and service staff.
Recruit, interview and hire team members.
Follow up with operation manager the new openings plan
Set the production center materials needs as required for short and long term materials plans in coordination with production manager
Communicate with company departments for the work needs and the problem solving


Company Details

El Thoria For restaurant management

Cairo, Egypt

51-100 employees

Food Services/Restaurants/Catering

N/A

Feb 2016 to Aug 2017 (1 year 6 months)
Food and beverage manager at Faculty of tourism hotel

Experience Details

Food and beverage manager

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Faculty of tourism hotel

Giza, Egypt

101-500 employees

Food Services/Restaurants/Catering

N/A

Nov 2015 to Feb 2016 (3 months)
Quality and training manager at Wesaya for restuarant management

Experience Details

Quality and training manager

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Set all quality specs for all operation and production section
Maintain quality standard for (product\ service\ suppliers)
Set and achieve all quality audits
issuing all quality reports on a monthly bases
Set and tailored all training programs for all working areas
train the staff
evaluate the training
set the needed program for all development needed


Company Details

Wesaya for restuarant management

Luxor, Egypt

51-100 employees

Food and Beverage Production

N/A

Dec 2014 to Oct 2015 (10 months)
Quality assurance manager at Divineworx

Experience Details

Quality assurance manager

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Divineworx

Cairo, Egypt

501-1000 employees

Food and Beverage Production

N/A

Jan 2014 to Mar 2014 (2 months)
Quality Assurance manager at Delicious Inc for hotel management

Experience Details

Quality Assurance manager

Quality

Manager

Managing and supervise all the operation and production work related to quality issues .
Follow up with the food safety\quality auditors
Train the food safety\ quality auditors in a planning manner for improvements.
Aware with all the managerial work
Updating quality system related to our work specs and manuals
Communicate with top management for the work needs and the problem solving

have the ability to work under pressure

Specialties:Food safety and food quality
menu designing and planning
Food and beverage managerial skill


Company Details

Delicious Inc for hotel management

Cairo, Egypt

More then 1000 employees

Food Services/Restaurants/Catering

N/A

Jul 2006 to Dec 2013 (7 years 5 months)
Operation manager at Winner for restaurant management

Experience Details

Operation manager

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

Manage all operation work
food costing
suppliers
food service and production staff
set target
set check plan over quality standard


Company Details

Winner for restaurant management

Cairo, Egypt

51-100 employees

Food and Beverage Production

N/A

Mar 2013 to Dec 2013 (9 months)
Lecturer at Faculty of tourism and hotels

Experience Details

Lecturer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Teaching the practical courses for faculty students (hotel management section)
second and third for service and beverage courses


Company Details

Faculty of tourism and hotels

Cairo, Egypt

More than 1000 employees

Education

N/A

Aug 2003 to Oct 2007 (4 years 2 months)
Restuarant manager at City talk food business

Experience Details

Restuarant manager

Hospitality/Hotels/Food Services

Manager

Managing all operation activities
train the staff
control food safety roles
check all purchasing
check all maintenance
check production


Company Details

City talk food business

Giza, Egypt

51-100 employees

Hospitality/Hotels

N/A

Jul 2004 to Jun 2006 (1 year 11 months)

Achievements


Set quality assurance auditing system with coordination with I.T
The system helps us tracking all issues and analysis all stores non conformance issues, track all department score, reducing the coming hazards coming from suppliers
assuring that all work procedures are followed


Controlling food cost limits as target
Acheiving all sales targets
Training activities for the staff
Maintain Quality of services and products


Education

Master's Degree in Total Quality management

Education Details

Master's Degree

Total Quality management

Arab Academy for Science, Technology and Maritime Transport, Egypt

B / Very Good / 75 - 85%

Marketing Business Strategy Quality management Statistics BPR

N/A

Arab Academy for Science, Technology and Maritime Transport
2008 - 2010
Technical Diploma in Hotel management

Education Details

Technical Diploma

Hotel management

faculty of tourism and hotels helwan university, Egypt

B / Very Good / 75 - 85%

Hotel management Statistics Food safety and Quality Touristic and hotel development Thesis methodology

N/A

faculty of tourism and hotels helwan university
2004 - 2005
Bachelor's Degree in Hospitality management

Education Details

Bachelor's Degree

Hospitality management

Helwan University, Egypt

C / Good / 65 - 75%

Hospitality Management Food service techniques Kitchen and production Hotel Economics Cost accounting front office Food service professional Menu planning

N/A

Helwan University
1993 - 1997
High School - Other

High School Details

Other

Helwan University

Egypt

1997

C / Good / 65 - 75%

N/A

Helwan University
1997

Certifications

Certificate details

Communictiom and personal interrelation

Feb 2009

pass

N/A

N/A

Dale Cargegie

N/A

Certificate details

Food safety (HACCP)

Feb 2010

10 out of 10

N/A

N/A

American hotel and lodging association

Food safety planning
Food hazard control
Storing procedures
Receiving and storing

Certificate details

The professional development program for hospitality managers

Jun 2008

N/A

N/A

N/A

International development Ireland (IDI)

N/A

Training and Courses

Training/Course Details

Haccp, Menu Design, Food safety basics

Mar 2010

SGS

N/A

Training/Course Details

Menu planning and vosting

May 2006

Faculty of tourism

How to set s food and beverage menus Menu design Food cost techniques

Training/Course Details

HACCP practice

Aug 2006

SGS

N/A

Training/Course Details

Introduction and Coffee expert

Nov 2007

Illy

Coffee

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Profile Skills and Keywords

AdaptiveAnalyticalArabicCateringCommunictiom And Personal InterrelationCost ControlCustomer-orientedDetails-orientedEducationEnglishFamilyFast Food Operation ManagementFlexibleFood And BeverageFood And Beverage ManagerFood And Beverage ProductionFood CostingFood ProductionFood Safety (HACCP)Food Safety And HygeineFood ServiceFood ServicesGeneral ManagerHACCP PracticeHaccp, Menu Design, Food Safety BasicsHospitalityHospitality ManagementHotel ManagementHotelsInspectionInternetIntroduction And Coffee ExpertLeaderLecturerMenu Planning And VostingMicrosoft OfficeMultitasks WorkMy WorkOperation DirectorOperation ManagerQuality And Training ManagerQuality AssuranceQuality Assurance ManagerQuality ControlReadingRestaurantsRestuarant ManagerThe Professional Development Program For Hospitality ManagersTotal Quality ManagementTrainingWatching Football

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Fields of Expertise

food safety and Hygeine

food safety and Hygeine

: Expert

: Extreme - I love it!

:

More than 7 years

Food and beverage

Food and beverage

: Expert

: Extreme - I love it!

:

More than 7 years

Food costing

Food costing

: Expert

: Extreme - I love it!

:

More than 7 years

Inspection

Inspection

: Expert

: Extreme - I love it!

:

More than 7 years

Food service

Food service

: Expert

: Extreme - I love it!

:

More than 7 years

Training

Training

: Advanced

: High

:

5-7 years

fast food operation management

fast food operation management

: Advanced

: High

:

5-7 years

Quality assurance

Quality assurance

: Advanced

: Extreme - I love it!

:

More than 7 years

food production

food production

: Advanced

: High

:

More than 7 years

cost control

cost control

: Advanced

: High

:

More than 7 years

Key Skills

Analytical, Leader, Customer-oriented, Flexible / Adaptive, Details-oriented

Online Presence

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