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Management Trainee (Corporate IT)

• Job Details:Managed weekly data entry and cross-verification of 1,000+ records using Microsoft Excel to ensure accurate sales and supplier data. Assisted finance team in preparing and verifying monthly financial statements for accuracy and compliance. Analyzed sales and inventory data to identify high-demand items and calculate turnover ratios for stock optimization. Maintained daily Excel records of financial transactions, ensuring accurate reporting. Matched supplier invoices with physical stock deliveries to verify quantities and item descriptions. Handled customer inquiries, tracked deliveries, and communicated product availability via phone and email to ensure timely, professional service. Monitored inventory levels using SAP SCM and reported low-stock items to support timely procurement. Resolved ServiceNow tickets related to software, network, system, and business issues; prioritized and verified task completion before closure. Performed software installations, license updates, report generation, and basic network troubleshooting for end-user support. Contributed to Mulesoft integrations with Workday, Salesforce, AWS, and ServiceNow, including successful migration from Oracle Integration Cloud (OIC). Monitored production APIs, documented error logs, and proposed solutions to improve system stability. Maintained user stories, error logs, and process documentation supporting API development and Azure CI/CD pipeline deployment. Drafted technical documentation covering business requirements, best practices, and project learnings. Participated in cross-functional meetings, recorded minutes, tracked action items, and supported requirement gathering for integration projects.