MA

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Telesales & Social Media Operation

Cairo, Egypt

Work Experience

  • Telesales & Social Media Operation

    Giving for the Love of Egypt Foundation

    Oct 2025 - Dec 2025 -2 months

    Egypt

    • Job Details:Played a key role in communicating with clients through direct messages and calls, professionally addressing inquiries and encouraging participation while supporting monthly targets. Managed and responded to customer messages efficiently, ensuring clear, accurate, and timely communication across all channels. Maintained a high standard of service quality and professionalism while handling daily interactions without delays or distractions. Supported management in organizing client allocation plans to ensure fair distribution among team members, improving follow-ups and overall engagement rates. Built strong client relationships through personalized communication and needs-based recommendations, contributing to consistent achievement of monthly targets. Followed up with clients to ensure satisfaction and resolve any concerns, enhancing trust and long-term engagement with the organization.
  • Sales Specialist

    Bavly

    Jan 2025 - Mar 2025 -2 months

    Egypt

    • Job Details:Welcomed customers and provided personalized assistance to ensure a smooth shopping experience. Advised customers on the latest trends, sizes, and outfit coordination to drive sales. Maintained visual merchandising standards and ensured products were well presented. Managed stock levels and assisted with receiving and organizing new inventory. Worked closely with team members to meet daily and monthly sales targets. Resolved customer issues or complaints promptly and professionally. Contributed to maintaining the store's clean and organized appearance.
  • Sales Specialist

    Seif Pharmacies

    Feb 2024 - Aug 2024 -6 months

    Egypt

    • Job Details:Assisted customers in selecting suitable over-the-counter products based on their needs. Provided clear information on product usage, benefits, and alternatives. Maintained a clean, organized display of pharmaceutical and personal care items. Supported pharmacists in managing daily sales operations and inventory checks. Built strong customer relationships, leading to repeat visits and increased sales. Achieved monthly sales targets consistently through effective product recommendations.
  • Education

    • Bachelor's Degree in Social Work

      Helwan University

    Skills

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    Languages

    • English

      Intermediate
    • Arabic

      Beginner
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