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khaled Ahmed Helmy

Assistant Manager at Deloitte

Sheikh Zayed, Giza, Egypt

Work Experience

  • Assistant ManagerFull Time

    Deloitte

    Sep 2015 - Present -9 yrs, 9 months

    Egypt

    • Senior IT AuditFull Time

      Price watterhouse coopers

      Sep 2014 - Sep 2015 -1 yr

      Egypt , Cairo

      • IT SupportFull Time

        The American Universty in Cairo

        Nov 2013 - Sep 2014 -10 months

        Egypt , Cairo

        • Job Details:• Creates department and part-time accounts and maintains approx. 7000 user accounts on the different system platform used by the UTI department. • Provide user support to administrators, faculty, staff and students as part of the ongoing services provided by UTI. This includes quotas and account passwords. • Preform the system and user files backups. • Preform “Help Desk” functions, including receiving, entering, assigning, follow-up and reporting. • Assist in setting up VPN accounts • Provide first level support and guidance to user related to banner specifically access to different screens and forms. • Monitoring wireless account and issuing new guest accounts. • Provide presence at AUC orientation sessions by assisting international and graduate students

      • IT CoordinatorFull Time

        AP-Moller Maersk Group-Damco

        Apr 2012 - Oct 2013 -1 yr, 6 months

        Egypt

        • Job Details:• Act as the 1st level support to the company’s end users. • Responsible for the corporate hardware portfolio maintenance and troubleshooting that include  PCs setup and configuration  Servers and printers configuration and administration • Network equipment installation, administration and maintenance. • Microsoft servers software installation and administration that includes,  Windows OS  SQL server and database management/administration. • Update the IT inventory across our sites. • Follow up with current and nominate new IT suppliers. • System security management functions that include user accounts setup, active directory profiles/policies and other in-house applications. • Setup and perform periodic visits to remote sites. • Perform system backup and recovery procedures.

        • Education

        • Bachelor Degree in Management Information System (MIS) in Information Technology

          Modern Academy for Engineering and Technology (MIS)

          Jan 2005 - Jan 2009 - 4 yr

        • High School - Thanaweya Amma

          Port-said Language school

          Jan 2001 

        Skills

        • Microsoft Windows
        • Windows Server
        • Networking
        • Microsoft Office
        • Networking
        • Microsoft SQL Server
        • Windows Client
        • Windows Server
        • MCSE
        • Database
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        Languages

        • English

          Fluent

        Training & Certifications

        • MCITP

          2008

        • CCNA

          2007

        • Business Developer

          HOYA Company·2006

        • • Advanced level of business English Language in the BRITISH COUNCIL

          2006
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