Lojayna Hesham Moustafa
Insurance Representative at Allianz
Smouha, Alexandria, EgyptWork Experience
Guest RelationsFull Time
Institut français d'Alexandrie
Sep 2014 - Nov 2014 -2 months
Egypt , Alexandria
- Job Details:Guest Relations and customer service support at the French cultural center of Alexandria (French Embassy). Qualifications were fluent french language, good communication skills, punctuality and systematic work to provide the customers with the best service.
Trainee Internship
Medlevant (Hapag-Lloyd)
Jul 2013 - Aug 2013 -1 month
Egypt , Alexandria
- Job Details:Actually, i worked at different departments : Sales & marketing, Equipment control, Operation coordination, Outward customer service, Inward customer service, Documentation in customer service.
Trainee Internship
Red Sea Diving and safari ecolodge
Jul 2009 - Sep 2009 -2 months
Egypt , Aswan
- Job Details:My job was at the front office & guest relations department.
Education
Bachelor's Degree in Commerce, french department
Alexandria University (ALEXU)Jan 2009 - Jan 2014 - 5 yr
Bachelor's Degree in Business Administration and Management
Graduated from faculty of Commerce-French department ( DFGA )Jan 2013 - Jan 2014 - 1 Year
Master's Degree in Business Administration and Management
IAE Poitiers UniversityJan 2013 - Jan 2014 - 1 Year
College Diploma in Business Administration and Management
IAE Poitiers UniversityJan 2012 - Jan 2013 - 1 Year
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
Human Resources
Poitiers University·2012Delf B2
Centre culurel Francais ·2008Delf B1
Centre culurel Francais ·2007