
Lobna Osama Gomaa
English Language Supervisor / Admission and Registration Manager at IAC International Scientific Centre
Nasr City, Cairo, EgyptWork Experience
Head of Education and OperationFull Time
CEC Egypt
Apr 2022 - Present -3 yrs, 2 months
Egypt
- Job Details:Organized resources and staff necessary to handle requirements and maintain strong service levels. Drove client retention and increased revenue by driving effective customer relationship management protocols. Reviewed daily financial reports and reconciled accounts to keep information current and accurate. Spearheaded cross-functional initiative to achieve business goals driving increased revenues and profits.
English Language Supervisor / Admission and Registration ManagerFull Time
IAC International Scientific Centre
Jan 2020 - Present -5 yrs, 5 months
- Job Details:o Admitting and registering students according to the Egyptian Ministry of Education. o Preparing a file for every student, which includes his documents and academic records. o Preparing timetable, final-examinations, academic calendar for students. o Announcing academic results after adoption from Departments and Faculty Councils. o Preparing all necessary arrangements for registration of students and courses, and monitoring academic load for students. o Following up on matters related to transfer students from other universities. o Preparing lists of on-probation and dismissed students and inform them of their academic positions. o Preparing lists of expected graduates and checking their academic records and study plans. o Preparing statistics and reports needed inside and outside the academy. o Issuing graduation certificates and transcripts in both Arabic and English. o Preparing pamphlets, brochures and forms related to admission and registration. o Supervising and monitoring ESL instructors. o Teaching ESL for both Egyptian and foreign students at the academy.
Founder & Chief Managing OfficerFull Time
Econverse Language Institute
Jan 2018 - Dec 2019 -1 yr, 11 months
Egypt , Cairo
- Job Details:• Hiring, managing and evaluating faculty members within the department • Conducting periodic Departmental meetings • Scheduling classes and sections for each faculty member in each academic semester • Advising, scheduling, overseeing internships. • Teaching required courses during the academic year • Conducting required research during the academic year • Attending required conferences, including those associated with academic presentations. • Participating in Executive Committee meetings during the academic year • Attending monthly Head meetings • Serves as Budget Manager for the departmental budget • Develop and implement a social media strategy. • Create regular and meaningful content for all social media platforms, including editing, publishing and sharing content daily (texts, images, video or HTML) to boost customer engagement and inspire the target audience to take action. • Review and update user-generated content to align with the moderation policy for each platform. • Using analytical tools to capture and evaluate relevant social insights, metrics, best practices, and then using the data to monitor and assess the company’s online performance, presence and provide positive future outcomes. • Collaboration with various departments such as sales, customer relations, among others to oversee company’s reputation, promote brand consistency, identify key planners and coordinate actions.
Education
BA in Art / literature
Ain Shams University (ASU)Jan 2000 - Jan 2004 - 4 yr
High School - Thanaweya Amma
Saint Clare's CollegeJan 2000
Languages
English
FluentArabic
FluentTurkish
BeginnerFrench
BeginnerGerman
Beginner
Training & Certifications
TESOL
Notthing hill college·2015Berlitz English instructors training
Berlitz·2011