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Lobna Osama Gomaa

English Language Supervisor / Admission and Registration Manager at IAC International Scientific Centre

Nasr City, Cairo, Egypt

Work Experience

  • Head of Education and OperationFull Time

    CEC Egypt

    Apr 2022 - Present -3 yrs, 2 months

    Egypt

    • Job Details:Organized resources and staff necessary to handle requirements and maintain strong service levels. Drove client retention and increased revenue by driving effective customer relationship management protocols. Reviewed daily financial reports and reconciled accounts to keep information current and accurate. Spearheaded cross-functional initiative to achieve business goals driving increased revenues and profits.
  • Head of Education TechnologyFull Time

    Wiliex Inc

    Jul 2021 - Apr 2022 -9 months

    • English Language Supervisor / Admission and Registration ManagerFull Time

      IAC International Scientific Centre

      Jan 2020 - Present -5 yrs, 5 months

      • Job Details:o Admitting and registering students according to the Egyptian Ministry of Education. o Preparing a file for every student, which includes his documents and academic records. o Preparing timetable, final-examinations, academic calendar for students. o Announcing academic results after adoption from Departments and Faculty Councils. o Preparing all necessary arrangements for registration of students and courses, and monitoring academic load for students. o Following up on matters related to transfer students from other universities. o Preparing lists of on-probation and dismissed students and inform them of their academic positions. o Preparing lists of expected graduates and checking their academic records and study plans. o Preparing statistics and reports needed inside and outside the academy. o Issuing graduation certificates and transcripts in both Arabic and English. o Preparing pamphlets, brochures and forms related to admission and registration. o Supervising and monitoring ESL instructors. o Teaching ESL for both Egyptian and foreign students at the academy.
    • Founder & Chief Managing OfficerFull Time

      Econverse Language Institute

      Jan 2018 - Dec 2019 -1 yr, 11 months

      Egypt , Cairo

      • Job Details:• Hiring, managing and evaluating faculty members within the department • Conducting periodic Departmental meetings • Scheduling classes and sections for each faculty member in each academic semester • Advising, scheduling, overseeing internships. • Teaching required courses during the academic year • Conducting required research during the academic year • Attending required conferences, including those associated with academic presentations. • Participating in Executive Committee meetings during the academic year • Attending monthly Head meetings • Serves as Budget Manager for the departmental budget • Develop and implement a social media strategy. • Create regular and meaningful content for all social media platforms, including editing, publishing and sharing content daily (texts, images, video or HTML) to boost customer engagement and inspire the target audience to take action. • Review and update user-generated content to align with the moderation policy for each platform. • Using analytical tools to capture and evaluate relevant social insights, metrics, best practices, and then using the data to monitor and assess the company’s online performance, presence and provide positive future outcomes. • Collaboration with various departments such as sales, customer relations, among others to oversee company’s reputation, promote brand consistency, identify key planners and coordinate actions.
    • Education

      • BA in Art / literature

        Ain Shams University (ASU)

        Jan 2000 - Jan 2004 - 4 yr

      • High School - Thanaweya Amma

        Saint Clare's College

        Jan 2000 

      Skills

      • Manager
      • General Educational Development
      • Education
      • Administration
      • Admissions and registration

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • Turkish

        Beginner
      • French

        Beginner
      • German

        Beginner

      Training & Certifications

      • TESOL

        Notthing hill college·2015
      • Berlitz English instructors training

        Berlitz·2011
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