loay abdo mohammed

Customer service specialist at Huawei (Middle East)

Maadi, Cairo, Egypt

Mar 2023 - Present -2 yrs, 5 months

Egypt , Cairo

Valley water

Jun 2020 - Mar 2023 -2 yrs, 9 months

Egypt , Cairo

Huawei (Middle East)

Jun 2018 - Present -7 yrs, 2 months

Egypt , Cairo

Job Details:Huawei (Middle East) • Technical support for Huawei Devices in Middle-East Area • Handle customer requests and follow up with them and the services center • Processing orders, forms, applications, and requests. • Managing a team of junior customer service representatives.

Feb 2018 - Jun 2018 -4 months

Egypt , Cairo

Job Details:• Represented Hotels in various events and exhibition • Conducted daily sales calls and arrange site inspection trips to hotels by corporate clients. Ability to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships • • Participates in sales calls with members of sales team to acquire new business and/or close on business