Lina Walaa
Data Analyst
6th of October, Giza, EgyptWork Experience
Billing Activation LeadFull Time
VOIS Egypt
Nov 2022 - Present -2 yrs, 7 months
- Job Details:Remote Team Governance Data Analyst Ensure continuous achievement of monthly KPIs and Improving it Identify areas where process improvement is possible and needed
Billing Account AnalystFull Time
VOIS Egypt
Mar 2020 - Nov 2022 -2 yrs, 8 months
Egypt , Giza
- Job Details:Managing some of the Global Mobility Vodafone corporate customers from a billing perspective. Also I'm the AID project SPOC; responsible for making sure that the product operates as expected and to raise technical issues, if any. Attending weekly calls involved in the BYOX/Red Flex product improvement.
International Account AdvisorFull Time
Vodafone Egypt
Jan 2018 - Mar 2020 -2 yrs, 2 months
Egypt , Cairo
- Job Details:I'm an International Account Advisor at the VPS - Vodafone Partner Care department at the Vodafone UK account
Customer Service Representative Trainee Internship
Teleperformance
Nov 2017 - Dec 2017 -1 month
Egypt , Cairo
Education
BSc in Computer Networks
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Talae Islamic Language SchoolJan 2013
Activities
Participant at Microsoft Tech Club
Student Activity
Feb 2015 - May 2015 -3 months
Languages
Arabic
FluentEnglish
FluentTurkish
Beginner
Training & Certifications
Full Stack PHP Web Development
Russian Cultural Center·2019Ae, Pr and Au
Crazy Courses ·2017Data Science and Big Data Analytics
Dell EMC ·2017Academic Alliance, Cloud Infrastructure and Services
Dell EMC ·2017English
Smart Academy·2017