Lina Mohammed Hassan
Executive Assistant Manager, Assistant General Manager
Stanley, Alexandria, EgyptWork Experience
Assistant Hotel General ManagerFull Time
The Cascades Golf Resort, Spa and Thalasso
Jul 2023 - Present -1 yr, 11 months
Egypt , Red Sea
Rooms Division ManagerFull Time
Porto Said Beach Resort & Spa
Oct 2020 - Jul 2023 -2 yrs, 9 months
Egypt , Port Said
Front Office ManagerFull Time
Porto World Beach Resort & Spa
Jan 2015 - Present -10 yrs, 5 months
Egypt , Suez
- Job Details:*To monitor the quality of welcome extended to guests *To recruit, train and motivate the members of the his or her team *To ensure that all hotel standards and procedures are applied *To manage daily billing and payments * Ensuring the front desk provides a professional and friendly service for customers * Dealing with customers, including handling complaints when they come to the desk
Reservation ManagerFull Time
Porto Sokhna Beach Resort & Spa
Nov 2013 - Jan 2015 -1 yr, 2 months
Egypt , Suez
Education
Bachelor's Degree in Hospitality Managment
Higher Institute for Tourism and Hotels - AlexandriaJan 2000 - Jan 2004 - 4 yr
High School - Thanaweya Amma
English Girls College (E.G.C)Jan 2000
Skills
- Fidelio (Hotels System Operation)
- Material Control
- Mailing system ( Outlook )
- Internet
- Microsoft Word
- Microsoft Excel
- Hotel Management
- Customer Service
- Front Office Management
- Reservation
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Languages
English
FluentArabic
Fluent