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Linah Ahmed Mohamed

Global payments solutions- live chat agent at Hsbc, Gsc Egypt

Heliopolis, Cairo, Egypt

Work Experience

  • Global payments solutions- live chat agentFull Time

    Hsbc, Gsc Egypt

    Feb 2022 - Present -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:Live chat agent, dealing with corporates customers who have their own business. Providing 100% excellent customer experience and perfect quality. Dealing with 3 chats concurrent with providing excellent journey to the customers.

    • Education

    • Bachelor's Degree in Al Alsun

      Misr International University (MIU)

      Jan 2020 

    Skills

    • Subtitling
    • English Translation
    • dubbing
    • Adobe Photoshop
    • Graphic Design
    • Translation
    • Customer Care
    • Customer Service
    • English Literature
    • Microsoft Office

    Languages

    • English

      Fluent

    • Arabic

      Advanced

    • German

      Intermediate

    Training & Certifications

    • Graphic design professional diploma

      Yat learning centers·2021

    • Online journalism

      Al Ahram newspaper·2019

    • English Language Co-teacher

      Dr. Nermin Ismail advanced School·2019
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