LINA ZB

Waiter

• Job Details:Served guests their orders at the till, managed the opening and closing of the café, and reported any faults with the machine or other in the café.

Hostess

• Job Details:Welcomed customers and took food and drink orders, served customers, handled calls coming into the restaurant, and arranged tables to seat clientele.

Front Office Executive

• Job Details:Greeted guests, assisted with check-in procedures, and provided tours of the spa facilities, creating a warm friendly atmosphere. Ensured that supplies such as towels, bathrobes, and amenities were stocked and readily available for guests. Prepared treatment rooms for appointments, ensuring they were clean, tidy, and equipped with the necessary supplies. Booked spa treatments, explained services to guests, and maintained accurate client information for appointments and follow-up. Processed all payment types such as room charges, cash, debit, and credit payments. Maintained a safe and sanitary environment, ensuring compliance with health and safety standards. Communicated effectively, being friendly and attentive, and anticipated guest needs. Answered phone calls, emails, and handled in-person inquiries. Managed the spa appointments and maintained cleanliness and organization at the front desk.