LC

lilian chamoun

Food Service Manager at Queens University - Aramark

Canada

Work Experience

  • Food Service Manager

    Queens University - Aramark

    May 2017 - Present -8 yrs, 1 month

    Canada

    • Job Details:Preparing weekly work schedules, training new staff members, attending meetings with administrators and HR. Problem solving in regards to clients and employees. Preparing bi-weekly payroll, communicating via email to clients and admin as well as various departments at the university. Following strict safety/COVID protocols. Able to work to high standards, utilizing policies and procedures. Friendly, outgoing and customer service oriented, with impeccable client relations skills. Effective planning, organizing, and time management skills.
  • Assistant Manager

    Sodexo - Victoria Hall/Queen Center

    May 2007 - May 2017 -10 yrs

    Canada

    • Job Details:Plan, organize, control and evaluate the operation of the restaurant. Recruit staff and oversee staff training. Upholding product quality, cleanliness and enforcing company standards and health and safety policies and procedures. Manage staff through their shift providing them with feedback. Teach and motivate team to maintain high quality guest service and safety. Understanding cost control procedures, inventory levels and labor management.
  • Server

    Four Points Sheraton Hotel

    Jan 2005 - Sep 2006 -1 yr, 8 months

    Canada

    • Job Details:Greeting patrons, presenting menus, making recommendations and answering questions regarding food and beverages; ensuring their dining experience is most enjoyable. Taking orders and relaying to kitchen and bar staff; recommending wines that complement patrons' meals.
  • Captain Waiter/Restaurant Supervisor

    Gefinor Rotana Hotel - Trader Vics

    May 2000 - May 2004 -4 yrs

    Lebanon

    • Job Details:Supervision of staff ensuring excellent service, ensuring prompt, efficient courteous service was provided to all clients in the restaurant. Responsible for training new employees and welcoming guests.
  • Education

    • Diploma in Hotel & Restaurant Management

      Beirut Academy

      Jan 1999 - Jan 2000 - 1 Year

    • Bachelor's Degree in Hotel & Restaurant Management

      Beirut Academy

      Jan 1998 - Jan 1999 - 1 Year

    Skills

    • Leadership
    • Motivation
    • Communication
    • Problem Solving
    • Planning
    • Organizing
    • Time Management
    • Customer Service
    • Team Building

    Languages

    • English

      Fluent
    • French

      Fluent
    • Arabic

      Fluent
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