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Wael Hamdy

fly-high

Cairo, Egypt

Work Experience

  • Account AdvisorFull Time

    Raya Contact Center

    May 2012 - Jan 2014 -1 yr, 8 months

    Egypt , Cairo

    • Job Details:Handle Customers inquires and complaints, Ensure customer delight and satisfaction, Provide customer with accurate information and right solutions, Performs other duties as assigned by management.
  • Education

    • Media & Mass Communication in Public Relations

      Cairo University (CU)

      Jan 2006 - Jan 2011 - 5 yr

    • High School - Thanaweya Amma

      Jousef El Sebaay School

      Jan 2001 

    Skills

    • Microsoft Word, Internet
    • CRM

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Custmer Services

      Raya Contact Center·2011
    • TOEFL

      Cairo Universty ·2011
    • ICDL

      2008
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