leena momen
Retention agent
6th of October, Giza, EgyptWork Experience
Retention agentFull Time
Feb 2024 - Oct 2024 -8 months
- Job Details:I worked mainly as a retention agent my main target was to retain current customers as much as possible and work on solving their issues with the service, once that was achieved i also offered product/service upgrades and additional services.
Sales RepresentativeFull Time
Events housing planners (EHP)
Mar 2023 - Nov 2023 -8 months
Egypt , Giza
- Job Details:Worked as a telesales agent in the hotel industry. Gained lot’s of experience when it comes to negotiation skills, communication skills and of course Excellent listening skills.
Education
Bachelor's Degree in Business Information Systems
Canadian International College (CIC)Jan 2022 - Jan 2026 - 4 yr
Skills
- Customer Support
- Microsoft Programs
- CRM System
- Data Entry
- Problem Solving
- Customer Retention
- Classroom Management
- Business Writing
- Telesales
- Public Speaking
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Languages
English
FluentArabic
Fluent