Layla Mohamed Zayed

Senior Project ManagerFull Time

• Job Details:> Reinforce the project management service provided to some of the most strategic clients in the company. > Establish project manager’s manual for successfully managing this strategic account > Concurrently manage multiple translation/localization projects in different languages > Effectively communicate with clients and linguists from across the world > Supervise project progress and maintain quality standards to deliver on time and within budget

International Technical Support RepresentativeInternship

• Job Details:- Own and manage the client relationship and inquiries regarding the "Home Appliances" by reading technical manuals, confer with users, or conduct computer diagnostics to investigate and get issues resolved efficiently and effectively or to provide technical assistance and support. - Ensure service level agreements are met and maintained. - Enter commands and observe system functioning to verify correct operations and detect errors