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Larryney Umali

Facilities Management Concierge

Dubai, United Arab Emirates

Work Experience

  • Facilities Management ConciergeFull Time

    IFA FACILITY MANAGEMENT SERVICES

    Feb 2017 - Mar 2018 -1 yr, 1 month

    United Arab Emirates , Dubai

    • Job Details:• Coordinator between residents, guests, real estate agents, landlords, owners, holiday homes and contractors for any requests and requirements • Guidance Counselor of new tenants when it comes to the move-in process by providing assistance or information about the required documents such as tenancy contract, zero balance service charge statement, trade license, no objection certificate, etc. • Facilitator between the Community Management and the Owner’s Association for any information needs to be conveyed to the community • Implementer of building rules and regulations by abiding the instructions in behalf of the Community Management and Owners Association • Administrator of the building for the important notices and information the community should know
  • Back Office CoordinatorFull Time

    ONE AND ONLY THE PALM

    Apr 2015 - Feb 2017 -1 yr, 10 months

    United Arab Emirates , Dubai

    • Job Details:• Ensure full range of administrative, clerical and office support are administered which enables the team to perform smooth and easy operations • All client’s requests, inquiries and disputes are followed up and responded on a timely manner and assigned projects are completed within designated timeframes • Efficient communication platform is consistently maintained by ensuring all relevant departments are updated of groups and events in the hotel, making sure BEOs are send and briefing are done beforehand • Provide research support, information gathering and prepare briefs from various sources that will help surpass the yearly revenue of the property • Attend meetings such as paymaster /credit meetings and executive meetings • Assist the Front Office Manager with preparation of documents, orientation plans and follow- up on payments from big clients • Month end reports, presentations and other administrative duties are consistently on a high standard and free of errors and omissions • Show around all possible clients to the hotel facilities and ensure positive outcome as much as possible
  • NurseFull Time

    HOLISTIC FAMILY AND SKIN CARE CLINIC

    Jul 2013 - Apr 2014 -9 months

    Philippines , San Jose del Monte

    • Job Details:• Monitor, record and report symptoms or changes in patients’ condition and all aspect of patients care • Record patients’ medical information and vital signs and maintain accurate, detailed reports or records • Provide health care, first aid, immunizations or assistance in convalescence or rehabilitation • Consult and coordinate with healthcare team members to asses, plan, implement or evaluate patient care plans. Prepare patients for and assist with examinations or treatments • Scheduling appointments, bookkeeping, handling billing, answering and routing calls and making paper works organized
  • Customer and Sales Support RepresentativeFull Time

    TELEPERFORMANCE PHILIPPINES

    Apr 2010 - Jul 2013 -3 yrs, 3 months

    Philippines , Manila

    • Job Details:• Assisting customer’s request and complains of any means relevant to the product • Resolve customers’ service or billing complains by performing activities such as exchanging merchandize, refunding money, or adjusting bills • Refer unresolved customer grievances to designated departments for further investigation. • Obtain and examine all relevant information to asses validity of complains and to determine possible causes • Update clients with latest development of our products by doing outbound/telemarketing calls • Seek out and target new customers, new sales opportunities and initiate action plan to secure business
  • Education

    • Nursing in Nursing

      Our lady of Fatima University

      Jan 2008 - Jan 2012 - 4 yr

    Skills

    • computer
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Office
    • Customer Service
    • Microsoft Powerpoint
    • Microsoft Outlook
    • Administration
    • Clerical
    • Sales

    Languages

    • English

      Fluent
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