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Lamya Ahmed Mohamed

Executive assistant at Hiteknofal Solutions

Maadi, Cairo, Egypt

Work Experience

  • Executive assistantFull Time

    Hiteknofal Solutions

    Mar 2021 - Present -4 yrs, 3 months

    Egypt , Cairo

    • Office ManagerFull Time

      VFS global - visa facilitation services

      Oct 2014 - Sep 2019 -4 yrs, 11 months

      Egypt , Giza

      • Operations officerFull Time

        VFS Global

        May 2013 - Oct 2014 -1 yr, 5 months

        Egypt , Cairo

        • Customer Service RepresentativeFull Time

          mobinil

          Jun 2010 - May 2012 -1 yr, 11 months

          Egypt

          • Job Details:MNP Dept. (Feb. 12- May 12)  Managing the transactions related to the porting in and out system. Customer Service Representative Activation Dept. (Jun. 10- Jan.12)  Handle and resolve customer complaints.  Deal directly with customers both by telephone and electronically.  Manage customers' accounts.  Respond promptly to customer inquiries

          • Education

          • BSc of commerce in Accounting

            Cairo University (CU)

            Jan 2005 - Jan 2009 - 4 yr

          Skills

          • Customer Service
          • Office management
          • Team management
          • Internet
          • Microsoft Office
          • Microsoft Word
          • Amadeus

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • Basic Fares and Ticketing Diploma

            egyptair·2012

          • Basic Business Skills Acquisition (BBSA

            FGF Cairo Uni.·2009
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