LK
Lamis Abdel Rehim Kandil
Catering and Conferences Sales Executive at fairmont
Giza, EgyptWork Experience
Catering and Conferences Sales Executive Full Time
- Job Details:• Solicits/books local catering business and develops group business. • Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting. • Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders. • Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue. • Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market. • Assists with selling, implementation and follow-through of catering promotions. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Sells menu items, beverages, and facilities including destination services, business center, and audio-visual services. • Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks. • Ensures catering leaders are generating lost business reports. • Manages the catering sales efforts for the property including local and group/catering business. • Distributes catering and group contracts before group arrival. • Understands competitor offerings and effectively sells against them. • Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction. • Supports Company’s customer service standards and property’s brand standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property’s primary target customer and service expectations; • Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Account Executive Full Time
L.A Events & Media Solutions
Aug 2014 - Feb 2015 -5 months
Egypt , Cairo
- Job Details:• Meeting and liaising with clients to discuss and identify their advertising requirements; • Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget; • Presenting, alongside agency colleagues (particularly the account manager), the campaign ideas and budget to the client; • Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies; • Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively; • Negotiating with clients and agency staff about the details of campaigns; • Presenting creative work to clients for approval or modification; • Handling budgets, managing campaign costs and invoicing clients; • Writing client reports; • Monitoring the effectiveness of campaigns; • Undertaking administration tasks; • Arranging and attending meetings;
Graphic Designer Full Time
Freelancer
Jan 2013 - Jul 2013 -6 months
Egypt , Cairo
- Job Details:• Meeting clients to discuss the business objectives and requirements of the job; • Interpreting the client's business needs and developing a concept to suit their purpose; • Estimating the time required to complete the work and providing quotes for clients; • Developing design briefs by gathering information and data through research; • Thinking creatively to produce new ideas and concepts; • Presenting finalized ideas and concepts to clients or account managers; • Proofreading to produce accurate and high-quality work; • Contributing ideas and design artwork to the overall brief; • Keeping abreast of emerging technologies in new media, particularly design programs such as InDesign, Illustrator, Photoshop, Dreamweaver and Flash;
PR and Admin Assistant Full Time
- Job Details:• Liaising on a daily basis with clients and the media, often via telephone and email; • Relationship building and networking with colleagues, clients and the media; • Monitoring the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs, for opportunities for clients; • Working as part of an account team to develop client proposals and implement the PR activity; • Preparing regular client reports and attending client meetings; • Collating, analyzing and evaluating media coverage; • Event management, including press conferences and promotional events; • Attending and promoting client events to the media; • Coordinating studio or location photography; • Undertaking research for new business proposals and presenting to potential new clients; • Managing the PR aspect of a possible crisis situation.
Education
BA in Advertising & Public Relations
Modern Sciences and Arts University (MSA)Jan 2010 - Jan 2014 - 4 yr
High School - International Baccalaureate
Paul LapieJan 2009
Activities
Laureate of the National competition of the Resistance and Deportation in Paris (Diploma) at Paul Lapie
Student Activity
Jan 2007 - Jul 2008 -1 yr, 6 months
Languages
Arabic
FluentFrench
FluentEnglish
AdvancedSpanish
Intermediate
Training & Certifications
Laureate of the National competition of the Resistance and Deportation in Paris (Diploma)
Laureate of the National competition of the Resistance and Deportation in Paris (Diploma)·2007