LE

lamis ehab

Call Center & Sales Representative | Volunteer at Hayah Karima Foundation

Cairo, Egypt

Work Experience

  • Call Center & Sales Representative | Volunteer

    Hayah Karima Foundation

    Nov 2024 - Present -7 months

    Egypt

    • Job Details:Handled customer inquiries and provided tailored solutions. Implemented sales and marketing strategies to promote services and increase revenue. Enhanced customer satisfaction through effective communication and personalized support.

  • Call Center Agent

    Enable

    Aug 2023 - Nov 2024 -1 yr, 3 months

    Egypt

    • Job Details:Assisted customers with inquiries and provided support for company services. Maintained high-quality service standards and consistently achieved performance targets.

  • Call Center Agent

    Majorel

    Jan 2022 - Jun 2023 -1 yr, 5 months

    Egypt

    • Job Details:Recognized as a high-potential employee based on assessment scores. Selected for leadership and career development training. Awarded 'One Team, Many Talents' certification by Majorel University.

  • Call Center Agent

    Etisalat

    Jul 2021 - Dec 2021 -5 months

    Egypt

    • Job Details:Provided customer support and technical assistance for services. Maintained high customer satisfaction ratings through efficient problem resolution.

    • Education

    • Bachelor's Degree in Commerce

      Ain Shams University (ASU)

      Jan 2021 

    Skills

    Languages

    • Arabic

      Intermediate

    • English

      Intermediate
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