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Lamiaa Mohamed Yousef
virtual internship
Mansoura, Dakahlia, EgyptWork Experience
commercial international bank (cib)
Aug 2024 - Jul 2025 -11 months
- Job Details:completed training in human-centric interpersonal skills, financial literacy, emerging talent for the future workplace.
banque du caire
Jul 2024 - Jul 2025 -1 yr
- Job Details:gained hands-on experience in customer service, teller operations, and credit department. handled customer inquiries and supported transaction operations. learned how to assess client needs and offer tailored banking solutions.
export development bank of egypt
Aug 2023 - Jul 2025 -1 yr, 11 months
- Job Details:worked in customer service and credit departments. gained exposure to loan processes and client support operations.
cib
Sep 2022 - Jul 2025 -2 yrs, 10 months
- Job Details:learned how to build and manage small projects. covered topics in entrepreneurship and self-employment.
Education
Bachelor's Degree in accounting
Kafrelsheikh University (KFS)Jan 2021 - Jan 2025 - 4 yr
Skills
- microsoft excel (data entry, formulas, pivot tables, sales tracking)
- google sheets (basic analysis & organization)
- crm tools: hubspot (basic), zoho crm (beginner)
- email communication: gmail, microsoft outlook
- online collaboration tools: zoom, microsoft teams
- sales reporting & market research (basic level)
- strong communication and presentation skills
- excellent customer handling and relationship-building
- problem-solving and decision-making abilities
- Time management and ability to multitask
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Languages
Arabic
FluentEnglish
Intermediate