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Lamiaa El-Sadek

Quality Assurance Analyst at Mrsool

Helwan, Cairo, Egypt

Work Experience

Mrsool

  • Quality Assurance AnalystFull Time

    Sep 2023 - Present -1 yr, 9 months

    • Content Creator SpecialistFull Time

      Mar 2022 - Sep 2023 -1 yr, 6 months

      • Job Details:- updating Menu content of New & existing vendors accounts on the system. - Creating new vendors on the backend matching the content guidelines - Writing and translating Menu content of new vendors in both Arabic and English languages. - Updating restaurant’s branches and each branch’s delivering area. - Updating any change of item’s price.
  • Back Office AgentFull Time

    Raseedi

    Jan 2022 - Mar 2022 -2 months

    • Job Details:• Managing social media platforms (Raseedi /Fawry). • Reporting the feedback of customers to the related team. • Consistent complaint follow up with customers
  • Data Entry AgentFull Time

    Matwaffar

    Sep 2020 - May 2021 -8 months

    • Customer Service RepresentativeFull Time

      Mashroay

      Jun 2019 - Jul 2020 -1 yr, 1 month

      • Education

        • Bachelor's Degree in Accounting

          Helwan University

          Jan 2020 

        Skills

        • Microsoft Excel
        • Microsoft Word
        • Communication
        • Fast Typing
        • Problem Solving

        Languages

        • Arabic

          Fluent
        • English

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