lamia hassan

Client Service Representative

• Job Details:Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Delivered prompt service to prioritize customer needs. Monitored social media platforms for any customer complaints or inquiries, addressing them promptly through appropriate channels.

Customer Support Representative

• Job Details:Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives. Created and maintained detailed database to develop promotional sales. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Support Representative

• Job Details:Responded to customer requests for products, services, and company information. Investigated and resolved customer inquiries and complaints quickly. Clarified customer issues and determined root cause of problems to resolve product or service complaints.