LA

Lama Alloush

Executive Coordinator - Unit in Charge at Medcare Group

Dubai, United Arab Emirates

Work Experience

  • Executive Coordinator - Unit in Charge

    Medcare Group

    Jun 2021 - Present -4 yrs

    • Job Details:Schedule and coordinate meetings, appointments, and travel for senior executives, ensuring efficient calendar management. Prepare agendas and record detailed minutes. Plan and execute executive and marketing events, handling logistics, communication, and stakeholder coordination end-to-end. Provide high-level administrative support by coordinating daily operations across finance, client scheduling, and compliance, ensuring seamless executive oversight and regulatory adherence. Conduct quality assurance audits and daily facility inspections, delivering detailed reports to senior leadership to ensure service excellence and operational compliance. Develop and monitor key performance indicators (KPIs), compiling reports and insights to inform leadership on workflow optimization and operational improvements. Collaborate with HR leadership on staffing plans, recruitment, performance appraisals, and employee engagement programs, helping maintain a high-performing executive team. Oversaw facility and equipment readiness, coordinating with maintenance and compliance teams to support uninterrupted executive functions. Spearhead the administrative and operational setup of new locations, ensuring smooth launches through executive-level planning, resource alignment, and process streamlining. Manage executive-led service improvement initiatives to enhance customer satisfaction and operational outcomes. Prepare professional presentations, reports, and briefing documents to support strategic meetings and executive communications.
  • Administrative Secretary

    F&B Trading Associates

    Mar 2018 - Mar 2020 -2 yrs

    Bahrain

    • Job Details:Assist in performance management processes. Assist in operations and administrative processes. Working closely with CEO, to evaluate performance of staff and managing organization's targets. Implement and maintain procedures/administrative systems. Liaising with staff, suppliers and clients. Managing CEO calendar and travel arrangements. Responsible for taking and distributing meeting minutes.
  • Clinical Executive Coordinator

    The Center for Victims of Torture

    Jan 2016 - Feb 2018 -2 yrs, 1 month

    Jordan

    • Job Details:Work in close with the clinical services manager ensuring a coordinated, sensitive experience for all clients and visitors. Scheduled and coordinated executive meeting. Design and implement a new streamlined filing system. Assign initial intakes to the appropriate interdisciplinary team members utilizing the electronic referral book system. Assist in the implementation and efficiency of the IDT filing system. Coordinate with UN organizations for random tours among the centers. Implement new process in alignment with UN regulations and agreements.
  • Education

    • Bachelor's Degree in Business Administration

      University of Jordan

      Jan 2013 

    Skills

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    Languages

    • English

      Fluent
    • Arabic

      Fluent
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