LP
Lakshitha Perera
IT Executive at Al Tawkel Center
Dubai, United Arab EmiratesWork Experience
IT Executive - Infrastructure & Network
Richard Pieris Tyre Company (Pvt) Ltd
May 2024 - Present -1 yr, 4 months
Sri Lanka
- Job Details:Troubleshooted hardware, CCTV, and access control system. Maintained asset inventory and implemented disaster recovery protocols.
Norfolk Foods (Pvt) Ltd
Jun 2022 - May 2024 -1 yr, 11 months
Sri Lanka
- Job Details:Resolved issues on POS systems, laptops, and network devices. Improved operational efficiency by managing IT infrastructure and Azure services for retail outlets.
Helpdesk Support Engineer - O365 & Infrastructure
John Keells Mackair Ltd
Nov 2021 - May 2022 -6 months
Sri Lanka
- Job Details:Provided tier 1 & tier 2 support on Microsoft services and JIRA ticket systems. Increased security efficiency by optimizing wireless systems and Kaspersky console operations.
Richard Pieris Distributors Ltd
Mar 2018 - Dec 2020 -2 yrs, 9 months
Sri Lanka
- Job Details:Managed retail franchise outlet point of sales IT hardware & networking operations for 60 locations of the Arpico Super Center chain.