LM
Laila Mohamed
Accountant & Client Account Manager at USFAAF Inc
Work Experience
Accountant & Client Account Manager
USFAAF Inc
Dec 2024 - Present -9 months
- Job Details:Handles accounting operations and managed client accounts. Ensures accurate financial reporting, reconciliations, compliance regulations, and tax preparation. Builds and maintains strong client relationships, addressing inquiries and providing tailored financial solutions.
Ultatel
Feb 2023 - Dec 2024 -1 yr, 10 months
- Job Details:Managed client relationships from initial contact to contract signing, ensuring a smooth handover to the onboarding team. Contributed to company revenue growth and ranked number one for closed deals for the year.
Senior Business Development Representative
Ultatel
Apr 2022 - Oct 2022 -6 months
- Job Details:Promoted to senior BDR after six months due to outstanding performance. Mentored and coached new teammates, led cold calling efforts, and consistently ranked as a top performer.
International Customer Service Representative
Vodafone UK
Sep 2020 - Sep 2021 -1 yr
- Job Details:Provided timely, effective, and empathetic support to customers, ranked first for a new launched project called 'bingo'.
Education
Bachelor's Degree in Accounting
Alexandria University (ALEXU)Jan 2017 - Jan 2021 - 4 yr
Skills
- proficiency in Microsoft office
- CRM: Pipedrive, Zendesk
- Proficiency in accounting software: QuickBooks
- Multitasking
- Time Management
- Research and strategy
- Business Intelligence
- Teamwork
- work under pressure
- Adaptability
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Languages
English
FluentArabic
FluentFrench
BeginnerGerman
Beginner