LE

laila Mahmoud Eltouny

Web Chat Advisor at Uber

Maadi, Cairo, Egypt

Work Experience

  • Web Chat AdvisorFull Time

    Uber

    Oct 2020 - Present -4 yrs, 8 months

    Egypt , Cairo

    • Customer serviceFull Time

      Fetchr

      May 2018 - Sep 2019 -1 yr, 4 months

      Egypt , Cairo

      • Data CollectorFull Time

        andulsia hospitals

        Jan 2018 - Jun 2018 -5 months

        Egypt , Giza

        • Customer Service RepresentativeFull Time

          Alazhar charity

          Jun 2017 - Jun 2018 -1 yr

          Egypt , Cairo

            • Education

            • Bachelor's Degree in social work

              Helwan University

              Jan 2019 

            • High School - Thanaweya Amma

              Maadi Secondary School

              Jan 2015 

            Achievements

            i am working on my self to advanced my career so i have big achievement recently in my last job at UBER that i upgrade to new project called SNOWBALL based on my numbers i was top achiever in all KPIS

            Skills

            • Customer Service
            • Team Building
            • Customer Support
            • Online Learning
            • Negotiation
            • Fast Typing
            • Web Chat
            • Chat Support
            • Data Entry

            Languages

            • Arabic

              Advanced

            • English

              Advanced

            Training & Certifications

            • البحوث الاجتماعية

              BEIT ELZAKAH·2018
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