KD
kyrolles KHALIL IBRAHIM Daood
IT Engineer at Beshay Steel
Alsadat City, Monufya, EgyptWork Experience
Beshay Steel
Sep 2021 - Present -3 yrs, 9 months
Egypt
- Job Details:Help customers to use services, solve any technical issues, manage firewall, install and configure network systems, maintain printers, and manage backup servers.
Telecom Egypt
Jan 2019 - Aug 2021 -2 yrs, 7 months
Egypt
- Job Details:Worked in multiple tasks with the team and all operation teams to enhance their performance leading to achieve customer satisfaction.
Telecom Egypt
Jul 2018 - Jan 2019 -6 months
Egypt
- Job Details:Taught and helped newcomers to be good employees, monitored, coached for errors, and supported inquiries.
Education
Bachelor's Degree in Computer and System Engineering
Minia UniversityJan 2015
Skills
- Computer Maintenance
- Network Configuration
- System Administration
- Technical Documentation
- software and hardware installation
- Team worker
- Customer care orientation
- Good interpersonal relations
- Ability to perform and handle duties under work stress
- well organized
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Languages
Arabic
FluentEnglish
Intermediate