
kyrlos aziz foad
Travel Consultant
Giza, Giza, EgyptWork Experience
Travel ConsultantFull Time
Flyin.com
Jun 2018 - Jun 2020 -2 yrs
Egypt , Cairo
- Job Details:-Helping Flyin.com's clients identify their ideal travel package based on their suggests and requirements. -Provide all relevant and essential information to the clients regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. -Receive inbound /outbound calls for International & Domestic to complete or initiate new bookings (flight, hotels, activities) -Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
Customer Service RepresentativeFull Time
Vodafone
Dec 2017 - May 2018 -5 months
Egypt , Cairo
- Job Details:Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with superior customer service. Provide customers with superior recommendations and actions, and be a driver for customer's satisfaction and Loyalty.
Education
Bachelor's Degree in tourism and hotels
Fayoum UniversityJan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
gmal abdelnaserJan 2013
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate