Basic Info

Karima akl

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Teacher at The Baby Academy

Experience Details

Teacher

Education/Teaching

Entry Level

-provides instructional and clerical support for classroom teachers.
-care for the children overseeing their recreation, diet, health, and personal development.
-implement the individual and group activity plans to stimulate growth in language, social, and motor skills, fine motor development and self-help manners.


Company Details

The Baby Academy

Cairo, Egypt

101-500 employees

Education

N/A

Jan 2017 to present (7 months)
Patient Experience Executive at Tabibi247

Experience Details

Patient Experience Executive

Customer Service/Support

Experienced (Non-Manager)

Answer calls, mails, messages from the contact center as the first point of contact for customers/patients (scheduling, consultation)
Develop first opinion on case to either recommend hospital admission or prepare a pre-visit report for the doctor
Develop and execute customer loyalty programs (e.g. mailings)
Manage patient database and internal medical data and IT systems
Perform case documentation and monitoring
Participate in customer communication and satisfaction programs.
Handing complaints referred by the call center doctors and clinic managers.


Company Details

Tabibi247

Cairo, Egypt

11-50 employees

Alternative Medicine

N/A

Dec 2014 to Jan 2017 (2 years 1 month)
Area Sales Manager at Avon cosmetics

Experience Details

Area Sales Manager

Sales/Retail, Operations/Management, Customer Service/Support

Manager

Manage/ sell the earning opportunities for club members, thereby driving sales and achieving a designated sales plan
- achieve goals based on ability to influence others behaviors
- Motivate, train Sales leaders to achieve the highest levels of earning and achieve personal goals.
- Problem solving and Analysis issues belong to customers
-Analyze business and market penetration reports to determine priority customer growth opportunities
-Develop specific action plans in order to accomplish identified goals


Company Details

Avon cosmetics (multinational)

Cairo, Egypt

More then 1000 employees

Cosmetics

www.avon.com.eg

Mar 2012 to Jun 2013 (1 year 3 months)
Medical Representative at Tiba pharmaceutical industries

Experience Details

Medical Representative

Marketing/PR/Advertising , Medical/Healthcare

Entry Level

-key point of contact between pharmaceutical and medical companies and healthcare professionals: promoting product awareness, answering queries, providing advice and introducing new products.
-making presentations
-writing reports and other literature.


Company Details

Tiba pharmaceutical industries

Cairo, Egypt

101-500 employees

Pharmaceuticals

N/A

Mar 2010 to Sep 2010 (6 months)
Pharmacist at Al Ma`amoun pharmacy

Experience Details

Pharmacist

Medical/Healthcare

Manager

-sell over-the-counter medical products and instruct patients on the use of medicines and medical appliances
-managing, supervising pharmacy support staff


Company Details

Al Ma`amoun pharmacy

Cairo, Egypt

1-10 employees

Pharmaceuticals

N/A

May 2008 to Feb 2010 (1 year 9 months)

Education

B.Sc in pharmacy

Education Details

B.Sc

pharmacy

6th october university, Egypt

C / Good / 65 - 75%

N/A

N/A

6th october university
2002 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Rajac Language School

Egypt

2002

B / Very Good / 75 - 85%

N/A

Rajac Language School
2002

Training and Courses

Training/Course Details

Conversation English

Apr 2016

British Council

N/A

Training/Course Details

Leadership

May 2016

Core Management

N/A

Training/Course Details

Organizational Behavior

Jul 2016

AUC

N/A

This profile is fresh!
Last update 28 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAlternative MedicineArabicArea Sales ManagerAvon CosmeticsBusiness DevelopmentConversation EnglishCosmeticsCustomer ServiceEducationEnglishExecutorFlexibleHandles StressHard WorkerLeadershipLiteratureManagementManagement,sales,customer Support,adminMarketingMedicalMedical RepresentativeMoviesMusicOrganizational BehaviorPatient Experience ExecutivePharmaceuticalsPharmacistPharmacyProblem SolverRetailSalesSupportTeacher

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

management,sales,customer support,admin

management,sales,customer support,admin

: Intermediate

: Medium

:

1-3 years

Key Skills

Executor, Hard worker, Problem Solver, Flexible / Adaptive, Handles Stress

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