
KUFRE SUNDAY ENOCH
Excellent in Customer Relationship skill
NigeriaWork Experience
Logistics CoordinatorFull Time
Mobil Producing Nigeria Unlimited
Apr 2008 - Jul 2015 -7 yrs, 3 months
Nigeria
- Job Details:
Logistics Marine CoordinatorInternship
Mobil Producing Nigeria Unlimited
Jun 2006 - Jun 2007 -1 yr
Nigeria
- Job Details:Swift ability to multi-task and respond to customer requests and inquiries. -Extensive experience on shipping documentation e.g. on/off higher certificates etc. -Good communication and Decision making skills. -Good customer service relationship. -Good telephone etiquette. -Profound ability to employ safe practices e.g. Stop, Think and Act. -Good coordination skills and contingency planning. -Streamlining of operations to yield optimum productivity. - Manage the shipping administration process, including the up keep of accurate records, consolidation of reports, and cataloguing of all shipping data. - Ensure work is completed on time to enable the service levels to be met and the shift to be successful - Ensure collections from customers are done on time - Process returns from other channels - Ensure all performance measurements are met - Ensure replenishment occurs during their shift to ensure efficient service -Preparation of weekly reports on the status of incoming shipments -Estimation of the Fuel and fresh water requirements of the marine vessels - Checking of costs from freight forwarders and clearing agents against approved rates - Continuously tracking of Shipment progress and communicate delays, working closely with the Shipping Supervisor to address any shipment issues. - Advise merchandisers and distribution centres of incoming shipments.
Education
BSC in MARITIME TRANSPORT AND LOGISTICS MANAGEMENT
BIRCHARM INTERNATIONAL UNIVERSITYJan 2010 - Jan 2013 - 3 yr
High School - Other
Government Secondary School Afaha EketJan 2003
Skills
- Customer Service
- Contingency Planning
- Microsoft Office
- Microsoft Outlook
- Customer Service
- Logistics Coordination
- Decision Making
- Customer Friendly skills
- Microsoft Word
- Good Telephone Etiquette
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Languages
English
Fluent
Training & Certifications
CCC OPERATOR COURSE,CYBER SECURITY AWARENESS,BASICK RISK ASSESMENT,HARVARD MANAGEMENT MENTORSHIP ON PERFORMANCE MEASUREMENT, MALARIA CONTROL PROGRAM,RECORD MANAGEMENT TRAINING,WASTE MANAGEMENT OVERVIEW
MOBIL PRODUCING NIGERIA UNLIMITED·2015LOGISTICS CUSTOMER SATISFACTION
MOBIL PRODUCING NIGERIA UNLIMITED·2011