Khaled Salman

Pre-Sales Systems ConsultantFull Time

• Job Details:- Support with technical qualification of sales opportunities. - Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP). - Build custom demonstrations , Deliver Proof Of Concepts(POC). - Ability to develop solution architecture designs. - Working knowledge of infrastructure including servers, storage, virtualization and backup solutions - Generate bill of materials , solution diagram ,solution description Support sales in tendering and bidding process. - Successfully manage relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. - Apply technical knowledge to analyze and use highly technical troubleshooting tools, content and analytical practices; uses operational and diagnostic procedures to resolve issues in unique and sometimes complex customer environments.

Infrastructure Team leaderFull Time

• Job Details:Reporting to IT Senior Manager Responsible for the whole infrastructure team supporting 30 banks and 200 users I’m responsible for SAN, replication, OS, data protection, Virtualization administration and security controls implementation Storage [EMC VNX, Clarion, HP EVA, IBM v3700, Power Path], HP & Dell servers, Windows (2003 – 2012), Linux (Redhat, Oracle Linux), Cisco SAN Switch, Hyper-v, ESXi Vmware, PCI DSS, CSI security controls ✓ Managing 3 data centers in Egypt ✓ EMC VNX, Clarion, HP EVA and IBM v3700 storage implementation and administration ✓ Storage resource management (storage Tireing and fast VP) ✓ Local and remote replication implementation and administration using Recover Point ✓ Fabric Switching implementation and administration ✓ Design storage and capacity planning, creating utilization reports to management ✓ Storage data migration project from Clarion to VNX storage ✓ Avamar implementation and administration ✓ Microsoft Hyper-v and ESXi Vmware implementation and administration ✓ Site Recovery Manager (SRM) implementation and administration ✓ Vmware vRealize implementation and administration ✓ Security solutions implementation and administration (patch management (WSUS), AV (TrendMicro, Symantec endpoint, Sophos), Symantec endpoint Encryption, McAfee DLP) ✓ Work as Internal Security Auditor with EBC CSO to meet PCI DSS requirement ✓ Manage Hardening and Securing process for OS and Applications.

IT Infrastructure Team Leader Full Time

• Job Details:Reporting to Chief Information Officer Responsible for the whole infrastructure team supporting 90 banks and 2000 users and 5 data centers in the Middle East and Africa and support EMP systems I’m responsible for ITIL implementation processes (Change Management, Incident Management, and Assets Management), SAN, OS, Virtualization administration and security controls implementation Storage [HP EVA & 3PAR, NETAPP, Huawei], HP Rackmount and Blade servers, Windows (2000 – 2012), RedHat Linux, Brocade SAN Switch, Citrix XENAPP, Citrix XENserver ESXi Vmware, PCI DSS, CSI security controls ✓ Managing 5 data centers in Egypt, Jordan, Nigeria and Dubai ✓ HP EVA & 3PAR, NETAPP, Huawei storage implementation and administration ✓ Fabric Switching implementation and administration ✓ Citrix Xenserver and ESXi Vmware implementation and administration ✓ Migration from Citrix Xenserver to ESXi Vmware ✓ Security solutions implementation and administration (patch management [GFI, Lumension], AV [TrendMicro, Symantec endpoint], Lumension device control ) ITSM Duties: ✓ Ensure efficient flow of Change Requests through Change Management process ✓ Enforce change process and standards, and work to improve process. ✓ Review change plan and ensure its adherence to standards. ✓ Participate in Change Advisory Board to review and approve changes across the organization ✓ Planning, monitoring, and recording software license and/or hardware assets to ensure full compliance with company policy ✓ Ensure accurate inventories of IT owned and supported hardware and software assets, and compliance with the licensing requirements. ✓ Assist in forming procurement strategies to optimize technology spread across the organization. ✓ Develop and implement procedures for tracking assets to oversee quality control throughout their lifecycles. ✓ Initiates, facilitates, and promotes activities to create information security awareness throughout organization. ✓ Monitors and routinely audits compliance to all information security procedures and policies, and ensures consistency of internal controls across departments. ✓ Leads the creation and maintenance of the information systems disaster recovery and business continuity plans. ✓ Assist in system and software architecture and design to ensure that company assets are appropriately secure at all times. ● Information Security Duties: ✓ Define Information Security annual objectives according to management vision and apply organization security governance principles ✓ Act as Internal Security Assessor/auditor responsible for annual PCI DSS certification renewal process and coordinate with different parties to deliver it. ✓ Develop and implement documented security policy, standards, procedures, and guidelines. Collect information security KPIs ✓ Apply access control mechanisms to manage identification and authentication of people and devices. ✓ Implement and support patch and vulnerability management as well as participate in and understand change management processes. ✓ Responsible for the security products to protect the hardware, software and information resources of the company from unauthorized access, tampering or physical damage. This includes the management of IDS, anti-virus software, Web filtering, SIEM devices and Active Directory. ✓ Interact with Payment brands and other vendors for certification and requisite compliance changes. ✓ Provide high level support, troubleshooting, response and reporting for escalated security incidents.