KE
kristine espino
Room Attendant at AMLAK Hospitality
Quezon City, PhilippinesWork Experience
Room AttendantFull Time
AMLAK Hospitality
Apr 2015 - Present -10 yrs, 2 months
Qatar
- Job Details:• Team Leader • Chemical handling • Friendly with all guest • Effective time management • Eye for detail • Efficient and accurate • Hospitality background • Decision making skills • Self- directed • Physically strong • Service focus • Provide exceptional customer service to all hotel guests, making their stay a comfortable and accommodating as possible while achieving team and brand goals • Perform quality assurance (QA) require for Housekeeping Department • Thoroughly cleaned assigned rooms i.e. sweep, mop, vacuum, clean dust, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron • Perform other genera cleaning i.e. vanity areas and coffee makers etc. • Properly replace linens as needed • Clean and stocks housekeeping carts and maintain them in a possible manner • Uses correct cleaning chemicals for designated surfaces according to regulations and hotel requirements • Check for missing and/or damaged furniture, equipment etc. and report it to the Head Housekeeper • Properly label lost and found articles and turn them to the supervisor same day • Report any maintenance problems immediately to the supervisor • Responsible for proper administration of key control issued keys or left keys by the guests. Keys must remain on property by keeping room doors locked all times • Requires to work in laundry area as necessary • Remain highly visible and be ready available for guests at all times • Take initiative to offer assistance or answer questions throughout the hotel • Willingness and ability to train new associates • Complete maintenance new work orders and deliver to the supervisor in a timely manner • Thoroughly understand and implement the Brand service culture • Perform all shift checklist responsibilities • Support team members o ensure teams entire workload is completed daily • Perform other duties as required