KV

krishna vs

OpenShift Consultant Engineer at Qatar National Bank (QNB)

Doha, Qatar

Work Experience

  • OpenShift Consultant Engineer

    Qatar National Bank (QNB)

    Dec 2023 - Present -1 yr, 9 months

    Qatar

    • Job Details:Leading the end-to-end deployment and fine-tuning of OpenShift clusters to ensure high availability and performance optimization. Diagnosing and resolving cluster-level issues promptly, improving overall uptime and user experience for critical banking applications. Supporting application teams in containerizing and deploying workloads on OpenShift for better scalability and reliability. Installing and maintaining Nexus repositories for efficient container image lifecycle management and version control. Configuring secure communication channels for GitLab servers and Java containers through robust TLS/SSL implementations. Expanding cluster capacity by adding compute nodes and executing version-controlled patches to sustain system security. Administering machine configurations and validating compatibility for seamless integration into OpenShift environments. Facilitating image pulls, pushes, and lifecycle operations via Docker and Podman to streamline CI/CD pipelines. Administering HAProxy and Apache to manage traffic routing for mission-critical applications like internet banking. Managing SSL/TLS encryption, renewal, and offloading across multiple backend and middleware services. Serving as the primary technical contact for Open API, internet banking, NAPS, and QPay platforms hosted on-prem OpenShift. Collaborating with development, PMO, user services, and business stakeholders from planning to production support. Utilizing JIRA for systematic tracking of infrastructure patches and application-level enhancements. Spearheading the planning and seamless execution of DR drills for high-availability banking services. Leveraging Dynatrace and Elasticsearch for real-time monitoring, log tracing, and performance optimization.
  • Consultant Engineer – OpenShift, AAP, & RHEL

    Qatar Datamation Systems (QDS)

    Jul 2023 - Dec 2023 -5 months

    Qatar

    • Job Details:Worked with government and financial clients to architect scalable, secure OpenShift clusters aligned with regulatory mandates. Delivered ongoing cluster support including tuning, access control, and patching for consistent platform stability. Implemented authentication and encryption configurations across OpenShift workloads to meet compliance standards. Diagnosed and resolved OS-level issues to ensure high uptime for workloads on Red Hat platforms. Installed and configured Ansible Automation Platform (AAP) to drive automation at scale. Created reusable Ansible playbooks for provisioning, patching, and service management across hybrid environments.
  • Technical Support Engineer – OpenShift

    Red Hat

    Jan 2019 - Jan 2023 -4 yrs

    India

    • Job Details:Delivered global support via chat and video channels to diagnose and remediate customer OpenShift challenges. Specialized in resolving TLS/PKI, cipher suite, and authentication issues impacting enterprise-grade clusters. Conducted knowledge-sharing and onboarding sessions for Red Hat internal teams and new hires. Partnered with upstream engineering teams using Bugzilla and JIRA to escalate and resolve critical product issues. Recreated customer environments to validate and troubleshoot bugs before engineering handoff. Mentored junior engineers and actively contributed to Red Hat product hackathons and recruitment activities.
  • Education

    • Bachelor's Degree in Engineering

      Assiut University (AUN)

      Jan 2013 - Jan 2017 - 4 yr

    Skills

    • OpenShift
    • Docker
    • Ansible
    • Elasticsearch
    • Gitlab
    • HAProxy
    • Apache
    • LDAP
    • Podman
    • Red Hat Enterprise Linux (RHEL)
    View More

    Languages

    • English

      Beginner
    • Hindi

      Beginner
    • Malayalam

      Beginner
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