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konok biswas

Automation Analyst | IT Compliance at Fidelity Bank PLC

Work Experience

  • Automation Analyst | IT Compliance

    Fidelity Bank PLC

    Mar 2023 - Present -2 yrs, 3 months

    • Job Details:Drove data governance and compliance strategy by identifying and analyzing large datasets, tracking and ensuring the resolution of unclean data. Hands-on assistance with identifying and remediating activities associated with data issues including process improvement and delivered communication briefings to key stakeholders. Developed and delivered automation solutions that drove the digitization of compliance functions. Developed and automated compliance processes required to enhance the efficiency of the compliance division. Ensured the availability and accessibility of compliance tools and systems. Conducted regular training sessions to educate staff on compliance requirements and the use of automated tools. Provided technical support to end users on Power Platform solutions.
  • SharePoint/Power Platform Support Analyst

    Nigerian Breweries

    Sep 2021 - Feb 2023 -1 yr, 5 months

    • Job Details:Deployed and managed enterprise-wide PowerApps and Power Automate solutions. Responsible for providing support and SharePoint administration. Ensured stability of the PowerApps platform. Troubleshot production issues on PowerApps and Power Automate. Participated in strategic sessions with business stakeholders to drive business digitization and optimize process automation.
  • Technical Support Engineer (Dynamics CRM/Power Platform)

    Tek Experts Nigeria

    Aug 2019 - Aug 2021 -2 yrs

    • Job Details:Dataverse environment provisioning and administration. Built and troubleshot PowerApps applications for enterprise users. Engaged customers to build and troubleshoot RPA flows. Interfaced with business owners to integrate SharePoint with Power Apps and Power Automate.
  • Assistant Developer

    Netop Business System Limited

    May 2016 - Jul 2019 -3 yrs, 2 months

    • Job Details:Mobile development with Cordova. Front-end/user interface development with Angular. Report design using Crystal Report. Enterprise solution support that manages goods and its distributions.
  • Education

    • Bachelor's Degree in Computer Science and Engineering

      Dhaka University of Engineering and Technology

    Skills

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